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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed my stay. My stay was pleasant.I'm have any Complaints staff was very friendly And accommodating Had no problems with the neighbors
Some small issues with front desk, but nothing major.
Business response:
Dear Orlando,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are pleased that, except for a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future.Sincerely,Hotel Management
It’s a non smoking hotel where everyone smokes out in front of the lobby.
Business response:
Dear Veronique,Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during your stay. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. We appreciate your comments and hope to have the opportunity to welcome... read more
Clean room, comfy bed, good service.
I enjoyed my stay at this property ms Tracy and Dominque are very lovely people and their staff are great as well made me feel at home if I’m ever in the area I will stay again everything was great
Staff very friendly
It is a pet friendly hotel, so request a room not near dogs if you are allergic to them or afraid of dogs. I am neither, but this is just something to be aware of.
Business response:
Dear Thomas, Thank you for taking the time to post a review. It was a pleasure hosting your visit, and we are delighted that we could exceed your expectations in so many areas. We appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more, and we look forward to seeing you again soon.Sincerely,Hotel Management
This time I stayed here on the second floor and the hallway was a little smelly and when I opened my room it smelled like a dog but other than that it was pretty much clean
Business response:
Dear Kimberly, Thank you for your recent stay at Extended Stay America! We appreciate your feedback and apologize for any inconvenience caused. Your comments regarding the hallway and room odor have been noted, and we will address them promptly. We're glad you found the room otherwise clean and hope to exceed your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.