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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very accommodating
Business response:
Dear Crystal, We want to express our gratitude for taking the time to review your stay at Extended Stay America. We take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
Expected better Room is damp, carpet is damp and dirty. The prices jumped up to more than nicer hotels.
Business response:
Dear Guest, Thank you for being our guest. We are sorry to hear about the housekeeping and maintenance oversights and your concerns about pricing. This is not the experience we aim to provide, and we appreciate your feedback. We are committed to addressing these concerns to improve our services and hope you’ll consider staying with us again for a more satisfactory experience.Sincerely,Hotel Management
Enjoyed my stay. My stay was pleasant.I'm have any Complaints staff was very friendly And accommodating Had no problems with the neighbors
Some small issues with front desk, but nothing major.
Business response:
Dear Orlando,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are pleased that, except for a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future.Sincerely,Hotel Management
It’s a non smoking hotel where everyone smokes out in front of the lobby.
Business response:
Dear Veronique,Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during your stay. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. We appreciate your comments and hope to have the opportunity to welcome... read more
Clean room, comfy bed, good service.
I enjoyed my stay at this property ms Tracy and Dominque are very lovely people and their staff are great as well made me feel at home if I’m ever in the area I will stay again everything was great
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,180 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.