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Extra Space Storage

4.8

About this business

Location details

2900 Soquel Ave, Santa Cruz, CA, 95062, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8925 reviews
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Chris I.'s profile image
Chris I. 
rating
11 months ago

clean. reasonably priced. helpful staff. no RV storage at this location a but tricky to get there if coming from the south 

Business response:

We are overjoyed to hear that you found our storage facility clean, reasonably priced, and our staff helpful. Thank you for your feedback. 

Sharon G.'s profile image
Sharon G. 
rating
a year ago

Excellent storage facility and service, clean facility and carts available for use. Helpful! 

Business response:

We are thrilled to hear about your excellent experience at Extra Space Storage. Thank you for your positive feedback, Sharon G! 

R M.'s profile image
R M. 
rating
a year ago

Friendly courteous staff and well kept (clean) facility. I highly recommend this business if you are in need of storage accommodations. 

Business response:

Hi R M, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. 

Nina M.'s profile image
Nina M. 
rating
a year ago

This location has been excellent for me. The staff have always been friendly. Gina is always there to help with my concerns and recently facilitated a transfer to a smaller unit which helped a lot. I know having to pay for storage can be a pain but I feel like they do their best to make it worthwhile here. Highly recommend ! 

A A.'s profile image
A A. 
rating
a year ago

I highly recommend this self- storage. It's secure, clean, and safe. The staff is awesome. Gina, the manager, and Cesar, the assistant manager have been very helpful. I had an issue, and Cesar and Gina solved it! Cesar is very knowledgeable. Renting a unit was fast and easy! Thanks to everyone who works there! 

Business response:

Thank you for the kind remarks, A! We're so happy to hear we have your recommendation! Providing renters with clean and secure facilities is our top priority. We think our team is great too! If you need anything, do not hesitate to reach out to 888-storage. 

Artina M.'s profile image
Artina M. 
rating
2 years ago

Great people and clean spaces. Only criticism I would have is the first space we were given was a very odd triangular unit so we had to switch and get a more expensive one to make it work for us. We ultimately built our own shed and closed out our business with them. 

Business response:

Thanks for the positive review, Artina! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! 

Nick M.'s profile image
Nick M. 
rating
2 years ago

Calling in to ask for rates to be reduced, does work. It's still crazy they do these huge auto rate hikes. If you know you aren't going to be moving out, you can prepay for the year to keep rates reasonable. 

Business response:

We're sorry to hear this, Nick M. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

Henry H.'s profile image
Henry H. 
rating
2 years ago

I'm using the 2900 Soquel ave branch. Very friendly and customer-service oriented manager and team member. One of the best. Highly recommend! 

Business response:

Hi Henry, thank you for recommending us. We're glad the manager is very friendly and customer-service oriented. Please stop by the office or call us at 888-STORAGE if we can help you with anything! 

Angela D.'s profile image
Angela D. 
rating
3 years ago

Xlnt Recommend for value, safe, extremely clean, great personnel. Have used this co numerous locations in ca and or 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 925 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.