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Extra Space Storage
- Self Storage
- Santa Cruz, CA
About this business
Store your belongings at Extra Space Storage on 2900 Soquel Ave in Santa Cruz, CA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more
Location details
2900 Soquel Ave, Santa Cruz, CA, 95062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (531)
RecommendedIt's super clean, very friendly staff and the person that helped me - Gina - get all signed up was very efficient, clearly totally knowledgeable about the storage units, policies, etc. and readily answered all my questions, including one that she had to check with the manager at my specific facility which she did while I waited. I'm expecting a wonderful experience with this company.
Someone apparently drove their car into my garage unit door and severely damaged it. Rafael, the assistant manager on duty, went above and beyond to inform me in a timely manner and helped me secure a solution to keep my valuables safe from theft and weather. So grateful to Rafael for all his care, patience & assistance in helping to coordinate the resolution.
Business response:
Hi Deborah, thank you for recommending us. We're glad Rafael went above and beyond to inform you in a timely manner and helped you secure a solution to keep your valuables safe from theft and weather. Please stop by the office or contact us at 888-storage if you have any questions!
Great customer service over the phone. Easy sign up, knowledgeable people. Good price for the unit.
Business response:
Thank you for the excellent review, Suzi! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.
Easy-to-use web site. Completer process in 5 minutes.
Business response:
Thank you for the excellent rating, Felix! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!
We have now rented on three occasions with this Extra Space Storage site and each time have found the staff exceptionally friendly, helpful, available and highly competent. We've had no problems of any kind over the now at least three years we have been with them.
im happy with the customer service,its clean and they have carts and i feel secure there with my belongings!!
Business response:
Hey Helica, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self-storage facility. Let us know if there's anything else we can do to keep your experience great!
Everything is great we besides I had a lot of things and was on the third floor
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Donna! Stop by the office if you need anything.
Clean, respectful, truly helpful
Business response:
Hi Aaron, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Competitive pricing, GREAT customer service experience. Upon arrival the facilities were clean and bright and exactly as described over the phone. It felt good. Even the "neighbors" (fellow renters) at this location are friendly, which lends to the feeling of security and safety.
Business response:
Thank you so much for the kind words, Julie! We pride ourselves on keeping our storage facility clean, secure, and well lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 550 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.