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Extra Space Storage

4.8

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Location details

250 Dela Vina Ave, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,013 reviews
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Debora H.'s profile image
Debora H. 
rating
2 years ago

Have rented a space here since 2021. Rent kept increasing although there was discernible appreciation in storage facility or equipment or maintenance. First raised rent was 28%, and continued from there. This is how all storage space companies work. You get a great rate to begin and each year they up the rate. One could understand the increase if it was as modest as the improvement of the facility, but alas no. It is a necessary evil when you must store things and have no space to do so. 

Business response:

Thank you for taking the time to give us a review, Debora. If you need anything in the future please don't hesitate to stop by the office or give us a call at (831) 646-9800. 

Cheryl G.'s profile image
Cheryl G. 
rating
2 years ago

Just moved here in Seaside from Las Vegas. Got into the town around 3pm, Extra Space Storage was first listed on yelp as a higher quality site. So me and my husband went here and checked it out, WE ARE NOT DISAPPOINTED at all. So glad we came here, Liz the beautiful very friendly personnel who helped us are very very helpful. She is great at her job. Explain to us what is what. Recommend is the special they have going on. Also she told us that after the 3 months special they got it might go up the price. So she warned us. T... read more

Business response:

Hey Cheryl, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! 

Dj R.'s profile image
Dj R. 
rating
2 years ago

My experience at Extra Space Storage was excellent. I have rented from this facility several times, and each time the quality of service was perfect. Both Liz and Marion were professional, knowledgeable, courteous, and very pleasant to work with. On a scale from 1 to 10 I would give them an 11. I have referred them to other people as an outstanding rental facility. I thank Liz & Marion for all their help. 

Business response:

Hi Dj, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Liz and Marion! Don’t hesitate to call us at 888-storage if you need anything. 

laura c.'s profile image
laura c. 
rating
2 years ago

This place is clean, well run, secure and safe. The manager (I think her name is Marianne?) is a complete professional who really helped me with getting the right sized unit at an affordable price and location within the storage complex. This has been a great experience! 

Business response:

Thank you for your review, Laura! Providing renters with clean, secure, and well-run facilities is our top priority. We're glad we were able to meet your storage needs and are thrilled to know Marianne has been professional and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

G M.'s profile image
G M. 
rating
3 years ago

I've never rented a storage unit before and checked out a few places before I hit on extra space storage. Liz and Marion, the front office people were absolutely fabulous! They were so helpful finding the right unit for my needs at the best cost. Not only helpful but super nice and friendly. Wish other businesses had employees like them! The unit I rented was perfect and very convenient. Very secure and clean. Great place! 

Business response:

We agree that Liz and Marion are fantastic! Thanks for leaving a note to let them know you appreciate them, G! We're glad they were super nice and friendly. Providing renters with clean and secure facilities is our top priority. Don’t hesitate to stop by the office if you need anything. 

Sterling H.'s profile image
Sterling H. 
rating
3 years ago

I needed to get some extra storage to help me move and did my signing and leasing online. When I went in to get my keys and show my ID a few days ago and I got a lot of help from Marion in the office, she walked me through to my space and helped me get in and out while my code was getting into their system and was one of the nicest people I have met. I did not interact much with the other Lady on shift that day but they were amazing and were very friendly. TL;DR, this location has good facilities and also has wonderful frie... read more

Business response:

Hi Sterling, thank you for your review. We're glad Marion walked you through to your space and helped you get in and out. As always, give us a call at 888-storage if you need anything. 

Amanda D.'s profile image
Amanda D. 
rating
4 years ago

Marion the on site manager delivered the best customer experience. She went above and beyond, was super prompt, and you can tell she is a genuinely great person! There was a mix up with the extra space corporate who I made my reservation through (apparently there in Ohio) and they told me the wrong access time. Marion exceeded my expectations handling the confusion and was so kind and helpful! She made me believe there still are amazing people out there In this world. I'm So beyond pleased with my experience! The unit was cl... read more

Business response:

Thank you so much for your kind words, Amanda. We really appreciate you taking the time to share your experience with Marion. Please let us know if you need any assistance or have any questions. We are always available at 888-storage! 

Mary Beth W.'s profile image
Mary Beth W. 
rating
4 years ago

Wonderful location, super clean and secure, great and friendly staff. I totally recommend! 

Business response:

Thank you for the kind remarks, Mary Beth! We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs. 

Customer S.'s profile image
Customer S. 
rating
4 years ago

I have had storage units in 5 different locals in the past four years. Never have I enjoyed the process of examining the facility, discussing details of the agreement, completing the application, and moving material into the facility with greater ease and confidence. This is an exceptional facility, managed by exceptional staff. Cannot recommend it more highly. 

Business response:

Thanks for the kind words, Customer! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (831) 646-9800 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,013 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.