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Extra Space Storage

4.9

About this business

Location details

1285 Thousand Oaks Blvd, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 10:00 p.m.
Tue07:00 a.m. to 10:00 p.m.
Wed07:00 a.m. to 10:00 p.m.
Thu07:00 a.m. to 10:00 p.m.
Fri07:00 a.m. to 10:00 p.m.
Sat08:00 a.m. to 10:00 p.m.
Sun08:00 a.m. to 10:00 p.m.
4.91,080 reviews
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Bert B.'s profile image
Bert B. 
rating
6 years ago

Really nice facility in TO that is climate controlled, clean, and with good security. Renting was easy. They do good deals to get you in, but price does increase annually. 24 hour access. Still, I've never worried about my stuff or security. A good, secure, clean place with a nice location. Staff are professional and courteous. 

Business response:

Hi Bert, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you! 

Noah T.'s profile image
Noah T. 
rating
6 years ago

Ms. Knight has always brought a positive light to Extra Space Storage for me, if your reading this I would recommend Extra Space Storage due to the friendliness and homebody feel I have felt while conducting business. This last week I left at night tired and obliviously bringing my lock with me home, leaving my storage unit without a lock. Although there are cameras and 2 other locked entry points; less than 24 hours after leaving half cocked, there was another lock placed onto my unit. Ms. Knight of course gave me a phone c... read more

Business response:

Thank you for the kind words, Noah. We're glad Ms. Knight was able to help! Our team is here to serve you, so give us a call at (713) 941-6606 if you need any future assistance. Thanks for recommending Extra Space Storage! 

Mimi N.'s profile image
Mimi N. 
rating
6 years ago

Just rent a unit here, all the staffs were very helpful, especially Sue-the assistant manager- she was caring, good personality, and patient. 

Business response:

Hi Mimi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff. We're glad Sue was able to help. Let us know if we can do anything to assist you! 

Cheri N.'s profile image
Cheri N. 
rating
7 years ago

Easy to rent a unit. They do require insurance but you can use a h/o or a renters policy if you already have one instead of purchasing their individual insurance. Prices are lower here than other places in the area. (I compared with 8 other nearby companies). They offer cheaper prices online than if you walk in or call to reserve a unit. Bring your own lock or they will sell you one for $18. Access to the facility is easier by right turn or otherwise you'll have to bypass it and make a u-turn or illegal left turn. ... read more

Daniel T.'s profile image
Daniel T. 
rating
7 years ago

If Beverly Hills had a Storage place it wouldn't be as good as this . Amanda is the best , place is so clean an security is not an issue . Im very happy storing here . I recommend anyone who needs storage so to these guys . 

Dr. Casey S.'s profile image
Dr. Casey S. 
rating
8 years ago

Clean, great security, and extremely helpful and friendly staff! Also great online prices. 

Dvorah W.'s profile image
Dvorah W. 
rating
8 years ago

I inquired about pricing through a web form and received a call from Sue in less than one minute. Her customer service is amazing and she's friendly without being pushy. The facility is super clean, very secure and the move-in process was easier than I would have expected. Fair pricing and I would HIGHLY recommend Extra Space Storage! 

Lake F.'s profile image
Lake F. 
rating
8 years ago

This is our first experience of self storage and is a pleasant one. Amanda and Sue are very helpful and courteous during the whole process of reservation and moving in. That is one of the reasons wen choose here. The facility is new which is fresh and clean. The units in building are cool without AC. Walking in the building is like enjoying a new car. Positive experience. Thumb up. 

Rachel L.'s profile image
Rachel L. 
rating
8 years ago

Nothing but a great experience here with this facility and their customer service. Amanda and Connor were the absolute best to deal with my entire time here. I highly recommend this place 5 stars!! Thanks guys!! U made my stressful moving a hell of a lot easier!!! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,080 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.