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Extra Space Storage
- Self Storage
- Irvine, CA
About this business
Store your belongings at Extra Space Storage on 9300 Research Dr in Irvine, CA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more
Location details
9300 Research Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (540)
RecommendedMy family has been using Extra Space Storage for only a couple of months - but it’s safe to say it’s been an all around awesome experience. The place is neat and clean, my 10x10s (I personally have 5 myself) each have light switches so it’s not dark and hard to see, they’re climate controlled and perfectly air conditioned, and the online, phone, and in-person service has been easy and professional to work with. Shout out to Raul in Irvine. And.. funny story, one time I was poorly dressed and walked onto the storage unit p... read more
Business response:
We are thrilled to hear that your experience with Extra Space Storage has been nothing short of awesome. Maintaining a clean and well-lit environment, along with providing climate-controlled units, is one of our top priorities to ensure the utmost convenience for our customers. We are especially glad to hear that our staff, including Raul in Irvine, has been easy to work with and has provided you with professional service. Customer satisfaction is of utmost importance to us, and we strive to go above and beyond to make our c... read more
Big thanks to the team at the Irvine on Research Dr. facility! Halal and Raul gave amazing customer service and provided a great experience when I needed help with a new lock change. Something that would have normally been a headache turned out to be smooth and easy. Thanks for help, this team is awesome! :)
Business response:
Thank you for taking the time to leave your feedback, Mariah! We're so happy to hear our managers Halal and Raul were able to make your rental process hassle free! Give us a call at (949) 397-2490 if you need any future assistance.
Convenient central location, safe, clean, great customer service, I give them 5 stars. I have used their storage and services for a few years now, very satisfied every single time I used their storage spaces.
Business response:
Thank you for recommending us, Maggie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need anything in the future!
Courteous. Attentive. Respectful. Accommodating. Friendly. Efficient. Raul, at Extra Space Storage was all of the above and knowledgeable of his business. He had positive suggestions for my concerns about insurance, size of the storage units, and rates of offers. The facility was clean and neat. His conversations were friendly and the transaction to sign up was stress free. Thank you! ~Riza Shields
Business response:
Hi Riza, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable, respectful, courteous, and efficient staff, so we are thrilled to hear that you had such a positive experience renting with Raul. We know our customers value clean and organized facilities so we do our best to provide that. We appreciate your kind feedback. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Friendly & Quality customer service, they make everything easy sign-up process to move out. will use extra space again!
Business response:
Thank you for the kind words, Sam! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call at 888-STORAGE.
great clean facility the customer service is great gabby is very kind and helpful made my process easy peasy! recommend this location
Business response:
Thank you for recommending us, Joshua! We're committed to providing excellent customer service and a clean facility. We're glad Gabby is very kind, and helpful, and making your process easy peasy! Don’t hesitate to stop by the office if you need anything.
We had a very good experience. The facility was clean and safe. We decided to change facilities because our new facility is closer to our home, and is less costly for the same size unit.
Business response:
Thank you for your recommendation, Barbara! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
Gabby did a great job showing me my options and helping me decide what was best for me!
Business response:
Hello, Jerome. Thank you for the review. We're so glad Gabby could meet your storage needs. Please stop by the office if you need anything!
Thank you gaby for all your help these past days! ♥️🌺
Business response:
Your recommendation means so much to us, Lau. Thank you for taking the time to thank Gaby for her help. We are happy to have you store with us here at Extra Space. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 577 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.