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FAIRWINDS Credit Union
- Credit Unions
- Altamonte Springs, FL
About this business
Location details
891 E. Altamonte Drive, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
No way do I recommend this bank, nor will I ever use them again. As soon as I can I will be refinancing my loan elsewhere that doesn’t have racist employees that go out of their way to ruin you. Very sad humans.
Business response:
We are sorry to hear about your experience and would like to look into this further. Please send us the best number to reach you through a direct message.
111 Howland Blvd. I went at 12:40 on Saturday, as I work from 9-6 p m-f. I was going to open an account, and they informed me that they cannot since they are closing soon. Now, at my work, if someone comes in before you close, even only one minute, you have to stay after and help that person. And you should, as a matter of decent customer service. Needless to say, fair winds has removed itself from all future dealings with me. Considering I have a small business I started, wanted to have personal accounts there, and so d... read more
Business response:
Hello Kevin, We're sorry to hear about this experience and would like to learn more. Please send us a direct message with the best number to reach you.
My complaint is about a loan that I applied for on January 7, 2021 and was denied by Wilda Graudiel after she had notified me that she would approve the loan in the amount of $ 6,500.00 for me to buy a car. Wilda asked me to send her a copy of my monthly Social Security income since I am disabled. I sent the copy to her several times to her phone and to her email. She indicated that she had not received the copy on her phone as well as on her email. wgraudiel@fairwinds.org. The next day she sent me a message stating that the... read more
First let's fix the problem, then I will give you a review.
Their rates and fees are great. Unfortunately, their online banking has constant issues that make banking online extremely difficult. Bill pay will completely delete all of your accounts, info, and history. I have also had an issue with all of the transactions double posting to my account. I have filed 3 different tickets to fix the issues and no resolution has been offered.
Business response:
Hello Troy, we are sorry to hear about your experience. If you would like to have a member of our team reach out, please send your telephone number through a direct message. We are here to help!
Very aggravating to deal with, I can’t believe we have stayed with them for over 25 years.
Business response:
We're sorry to hear this, Erenee. We'd like to learn more about your experience. Please send us a private message and a member of our team will reach out.
They can improve their OD policy. They don't even give you a chance to deposit some money in before they charge you an OD.
Business response:
Hi Shade - We're sorry to see this and would like to have a member of our team reach out to you. Can you please send us a private message with your phone number?
I’ve been a member of fairwinds credit union since I was 16 yrs old. I am not 31 going on 32 and I am at the point where I want to close my account. I put in a dispute on August 20th for a fraudulent charge that posted to my account on August 20th. I was told to it would take 7-10 business days to be resolved. I called 10 business days later and no one was able to provide me with the status of my claim. I was told to send an email to card member services and that they would also put in a request for someone to call me back. ... read more
Business response:
Hi Johnnie - We're sorry to hear about your experience and would like to help. Please send us a private message with your phone number and a member of our team reach out to assist.
Let me tell you how being a loyal member of FAIRWINDS will get you. Due to COVID m hours at work have been reduced to 1/4. I have been waiting to get unemployment for over 6 weeks. Three weeks ago I was hot by a careless driver and my car was spun and rolled over on I4. My little car was totaled. Today I get my check finally from Geico. Since I am sick in bed my partner deposited my check. They held my money. Could they possibly need it more than I do? After 2 hours on the phone I got transferred and lied to. Way to help you... read more
Business response:
Hi Claire - We’d like to look into this situation further. Can you please send us a private message with your phone number? We’ll have a member of our team reach out to you.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.5 star rating with 422 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open on Monday at 9:00 a.m.