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FAIRWINDS Credit Union
- Credit Unions
- Altamonte Springs, FL
About this business
Location details
891 E. Altamonte Drive, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am so highly upset and frustrated with Fairwinds. I opened up an account over 3 months ago. Not only have I never received a debit card. But they continued charging me maintenance fees. When I explained to someone in person how I’ve never used the account once. They said thats too bad the account is closed and you have to pay us to remove it from collections. Definitely don’t recommend them to anyone.
Business response:
Hi Yoshi: We're sorry to hear about your recent experience. If you would like to send us a private message with your phone number, a member of our team will reach out to learn more.
FAIRWINDS is a joke. I will be moving my banking elsewhere. There was fraud on my account and I’ve been waiting two and half weeks for a new debit card. I called to complain and someone will get back to me within 1 business day. Are you kidding me. Besides the different answers I get every time I call, the wait time is completely unacceptable. Customer service is ridiculous.
Business response:
Hi Kristi, We apologize for the frustration you've experienced and are here to help. Would you like for a member of our team to reach out to you to see how we can assist? You can send us a private message with your best contact number at your convenience.
Every month issues with logging in and every few months new fee Fairwinds wants to charge me.
Business response:
We'd like to help, Julius. Please send us your phone number in a private message. Our team will look into this and reach out. Thank you.
Charging fees like a bank
They are unnecessarily picky. They reject to give a credit card to people who has excellent credit score and high credit limits and low current dept. It's ridiculous.
Business response:
Hi James - We'd like to connect you with a member of our team to discuss further. If you'd like to send us a DM with your phone number, a member of our team will reach out. Thanks!
After 4 years as a member , i bought a cashier check and now fairwinds is calling me to aske me the date of birth of the person i bought the cashier check for, really??? They Never have called me to protect me for a personal check bit for cashier check they did. Wrong very wrong
Business response:
Hi Jose - We'd like to learn more about your experience. If you could please send us a private message with your contact information, a member of our team will reach out.
Deposited my paycheck and the atm shut off. Almost 1000.00 it took from me on Sunday. FAIRWINDS is doing nothing! There employees do not care! The worst banking experience I’ve ever had. Never open an account with them! Worse then big banks.
Business response:
Hi Paul. We are sorry to hear about your experience. We’d like to have a crewmember reach out to learn more. Could you please send us a direct message with your phone number?
There was a day when customers meant everything to them. They no longer deserve the right to be called a credit union as they are more restrictive than banks and the employees are curt and rude on a regular basis.
Business response:
Hi Laura, We're sorry to hear about your recent experiences. We value our members' feedback and would like to hear more about how we can best support. At your convenience, would you like to send us a direct message with your best contact number? We're to help!
Thought everything was going well. Opened my account in 2015 and built good history with them. When I needed financial help they turned me down. Totally devastated. Wasted my time!! Will withdraw every last penny very soon.
Business response:
Hi Talipha. Thank you for taking the time to leave us a review. We're sorry to hear about your recent experience. If you could send us a DM with your phone number, we'd like to have a member of our team reach out.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.5 star rating with 422 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open on Monday at 9:00 a.m.