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FAIRWINDS Credit Union

4.5

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Location details

891 E. Altamonte Drive, Altamonte Springs, FL, 32701, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 1:00 p.m.
SunClosed
4.5422 reviews
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Melissa Edwards's profile image
Melissa Edwards 
recommend  Recommended
6 years ago

Usually great, but “bill pay” department is about as useless as they come. No return contact with any inquiry, and zero way to actually speak with someone specifically from “bill pay” on the phone. Big thumbs down on that one Fairwinds. 

Business response:

Hi Melissa. We're sorry to hear about your experience with Bill Pay. We're here to help! If you'd like to send us a DM with your phone number, a member of our team will reach out shortly. 

Bill Walton's profile image
Bill Walton 
6 years ago

by getting people who know what customer service means ..with out a any discussion the mt dors / eustis bank is the worst bank in the whole area .. i have said before that i was going to close out my account but felt that changing my direct deposits accounts would be a difficult time problem so i let it go ..a girl who work there [ heather ] took care of the problems , but someone moved her to another bank ..today was another example of your poor service .. after sitting in the drive through lane over 15 minutes with no o... read more

Business response:

Hi Bill, We're sorry to hear about your experience. At your convenience, if you'd like to send us a private message with a good contact number, we'd be happy to have a member of our team reach out to you and learn more about how we can best help. 

Robin Williams's profile image
Robin Williams 
7 years ago

I am a business Banker at Fairwinds Credit Union I have been with them on numerous of years and I love banking at Fairwinds if you're looking for good business banking just try Fairwinds Credit Union 

Erskine Johnson's profile image
Erskine Johnson 
7 years ago

The employee was very helpful and courteous one thing I don't like was closing the branch on Edgewater near my house. 

Alan Passmore's profile image
Alan Passmore 
7 years ago

My transactions on 5/31/2018 were excellent and as we went back on 6/01/2018 to finish correcting an error in my wife's Social Security number things went to hades in a basket. All went well until I returned home and found I could check in to my account the first time, but when I went back the second time I was not recognized and was asked for the last four of my SSN. I gave it and then was asked for the last six numbers of my SSN then reffered me to the home office where they asked for my full SSN, account number date of bi... read more

Jeffrey Quinones's profile image
Jeffrey Quinones 
7 years ago

Was charged $35 for going -$0.01. The most ridiculous bank ever! I can’t not wait for my check to come in so I could make it a zero balance and close this account. Not giving them the opportunity to hold on my hard earned money! 

Tim Damon's profile image
Tim Damon 
7 years ago

There was a time local credit Unions were a go to after being taken for granted by big banks. Fairwinds operates no different from any of the large banks. If not worse. I purchased a car through fairwinds and in looking back they did not offer any help with the buying process. Non of there executives are easily reached. I had to snail mail the CEO office. Never heard from him nor his assistant. Instead they contacted me using the same Dept the complaint was regarding. Never did the CEO office contact me in order to find it... read more

Mary Brant's profile image
Mary Brant 
7 years ago

Cat haters! Cat haters! Cat haters! Cat haters! Cat haters! 

Cris Ferreira's profile image
Cris Ferreira 
7 years ago

Setting up inhumane traps for feral cats to be killed?? The manager at this location needs to be fired.... I'll take my business elsewhere.... Disgusting and atrocious 

Frequently asked questions about FAIRWINDS Credit Union

How is FAIRWINDS Credit Union rated?

FAIRWINDS Credit Union has a 4.5 star rating with 422 reviews. 

When is FAIRWINDS Credit Union open?

FAIRWINDS Credit Union is closed now. It will open on Monday at 9:00 a.m.