Ferrars Hall Care Home - Country Court

4.8

Assisted Living Facilities
Huntingdon

About this business

Wellness Assisted Living Facilities

Location details

14 Ferrars Road, Huntingdon, PE29 3AA, United Kingdom

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4.8124 reviews

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P M

7 months ago

I would like to say how grateful I am to all the staff at Ferrars Hall.Since my mum and dad became residents in February 2025 they have shown compassion , care and kindness above all expectations.My parents are now in a much better place , they are settled , happier and content and I have Ferrars Hall to thank for that.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear that you feel your parents have settled well in our care, we will make sure your kind words are passed onto the team here. It is a pleasure to care for your parents as part of our Ferrars Hall Family.

Ruth H

7 months ago

Seniors on duty are very empathetic and will always try their best in their communication with the family and resident to ensure that needs are met. Everyone is always friendly and welcoming. Cleanliness and environment is of a high standard.

Business response:

Thank you for taking the time to leave a review for Ferrars Hall. We are pleased to hear that you find the home friendly and welcoming and cleanliness is to a high standard. Your kind words will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

D B

8 months ago

My mother has been a resident at Ferrars Hall for nearly two years. The facilities are excellent and the rooms and communal areas are kept clean, tidy and welcoming. The staff are kind and considerate but often busy and short of time to give the extra time needed to some residents. They try hard with a varied activities programme available to residents and include families and carers. The food is adequate but sometimes looks a little bland and beige and extra, more exciting and colourful cuisine would make a change and perha... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. Thank you for your feedback regarding the food at Ferrars Hall, every effort is made to ensure that residents have access to food that is to their liking. We hold regular resident's meetings, where the Chef Manager is present and residents have the opportunity to request meals they wish to see on the menu. If you would like to discuss the food further please do not hesitate to arrange this with Donna Lee when you are next visiting the home. Thank you once again fo... read more

Susan C

a year ago

My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and always smelled fresh.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback, and this will be passed on to the whole team. It was a pleasure to care of your mum, as part of our Ferrars Hall Family.

V B

a year ago

Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.

Business response:

Thank you for taking the time to leave a review for Ferrars Hall. We appreciate your kind feedback and this will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

J R

a year ago

I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words, and it is a pleasure to support you as part of our Ferrars Hall Family!

Tony B

a year ago

We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We are pleased to hear that we have made your loved one's transition into care as smooth as possible. Your kind words will be passed on to the whole team here. It is a pleasure to look after your loved one as part of the Ferrars Hall Family.

B B

a year ago

I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we ... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind words and feedback. It is wonderful to hear that you find the staff caring and supportive, we will ensure that this feedback is passed onto them. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

Janice W

a year ago

The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are excellent considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activit... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. Your kind feedback is much appreciated and will be passed onto the staff and relevant departments at the home. We are sorry to hear that you have found some staff to be lacking in professionalism, if you would like to address this further please do not hesitate to speak with the Home Manager when you are visiting next. It is a pleasure to care for your husband as part of our Ferrars Hall Family.