This profile has been claimed by the business owner or representative.
Ferrars Hall Care Home - Country Court
- Assisted Living Facilities
- Huntingdon
About this business
Location details
14 Ferrars Road, Huntingdon, PE29 3AA, United Kingdom
Get directions
My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in reception to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community... read more
Business response:
Thank you for taking the time to leave a review for Ferrars Hall. We are so pleased to hear that you feel your Aunt has settled in well. Your comments about the food, activities and staff are much appreciated and will be passed on to the team. Once again, thank you for taking the time to leave a review, it is a pleasure to care for your aunt as part of the Ferrars Hall Family.
Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged. After about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakf... read more
Business response:
Thank you for taking the time to leave Ferrars Hall Care Home a review. We are thrilled to hear how happy you are with the care and support that your mother is receiving at Ferrars Hall. Your kind words will be passed on to the team here. Once again thank you for your review, it is a pleasure to care for your mother as part of our Ferrars Hall Family.
Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force a... read more
Business response:
Thank you for taking the time to leave Ferrars Hall a review. It is wonderful to hear that your mother has regained her confidence since living with us. Your feedback regarding our staff and management team is much appreciated and we will ensure it is passed onto the team. Thank you again for taking the time to leave such a lovely review. It is a pleasure to care for your mother as part of our Ferrars Hall Family.
I visit Ferrars Hall 4 or more times per week so have ample opportunity to observe the facilities and treatment of mum and other residents by carers and other staff. Care and respect for residents is without exception excellent. My mum has no complaints about her treatment or food and is very happy and well entertained and cared for.
Business response:
Thank you for taking the time to leave Ferrars Hall a review. We are so pleased to hear your comments about the care and respect shown to all our residents. We are also thrilled to hear that your mother is happy with the care, support and food at the home. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.
My mum moved into Ferras Hall 2 weeks ago. We were all somewhat apprehensive. However, the transition could not have gone more smoothly. The practical details were dealt with quickly and efficiently. The carers helped my mum settle in by encouraging her to join in with the other residents for the morning and afternoon activities. Shared meal times in the dining room helped her to get to know staff and residents alike. In addition, the 24-hour support available has given my family and I, peace of mind knowing she is in a safe... read more
Business response:
Thank you for taking the time to leave a review. We are thrilled to hear that you are happy with the care and support your loved one is receiving at Ferrars Hall. We will be sure to pass on your kind words to the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.
Ferrars Hall is like a 5-star hotel, from the management team to the cleaners everyone is amazing. Nothing is too much for anyone to do and they are always willing to go the extra mile. Residents are extremely well treated and there are many activities and outings to stimulate and stop any boredom.
Business response:
Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind feedback. It's lovely to hear how happy you are with the service, we will make sure your feedback is passed on to the staff. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.
From first contacting Ferrars Hall I can only say amazing things. Extremely kind, helpful and accommodating. All the staff are kind and helpful and will go the extra mile. My father-in-law settled very quickly, which in my opinion says how professional the home is caring for him and his individual needs.
Business response:
Thank you for taking the time to leave Ferrars Hall a review. We are so pleased to hear that your family and father in law have had a positive experience. It is a pleasure to support your loved one as part of our Ferrars Hall Family.
The care home is great the staff, is well trained. They do their best looking after the residents. The care home is welcoming and the manager is also great and willing to help and address all problems.
Business response:
Thank you for taking the time to leave a review for Ferrars Hall. We are pleased to hear that you are happy with the care that your loved one receives, we will make sure to pass this feedback on to the staff here. It is a pleasure to care for your relative as part of our Ferrars Hall Family.
Mum's health declined quite dramatically last summer and she could no longer manage at home alone. From our first enquiry to our regular visits all staff have been welcoming and helpful. They greet residents and visitors by name. Care is exemplary and accommodation bring and always clean. Mum misses her former village, but everything has been done to help her settle. Food is varied and always looks appetising. As Mum does not have dementia she doesn't always find activities stimulating but best efforts are made and the visit... read more
Business response:
Thank you for taking the time to leave a review for Ferrars Hall. It is lovely to hear that your experience from enquiry to admission and beyond has been a positive one. Your kind words regarding the housekeeping and food at Ferrars Hall will be passed on to the team. We are sorry to hear that your loved one does not always find the activities offered in the home stimulating, we will ensure to ask for further feedback from residents at the next residents meeting in order to address this. Thank you once again for your review,... read more
Frequently asked questions about Ferrars Hall Care Home - Country Court
How is Ferrars Hall Care Home - Country Court rated?
Ferrars Hall Care Home - Country Court has a 4.8 star rating with 124 reviews.
When is Ferrars Hall Care Home - Country Court open?
Ferrars Hall Care Home - Country Court is open now. It is open 24/7.