FIAT of Scottsdale

Alexa E. 

on Yelp

9 years ago

Absolutely blown away by the incredible service my husband and I received when buying our gorgeous Fiat 500x. This is our second fiat purchase (but our first with Fiat Scottsdale) and I can say without a doubt that our experience with Matt completely blew us away. Everything was explained clearly - a refreshing experience from the elusive jargon often used by sales and finance offices. The staff were all friendly, honest, thoughtful and educated - particularly in our sales experience with Matt Trask and in finance with West... read more

Russell M. 

on Yelp

9 years ago

Some helpful tips for Fiat of Scottsdale: 1-If I hand you a document with a guaranteed price from USAA's car buying service that your dealership agreed to and it's lower than what you expected, don't look visibly disappointed. 2-Read the entire document. It also states the doc fees the dealership agreed to. I'm not paying $300 more than that. 3-Don't look visibly disappointed when I'm pointing this out to you. 4-Don't charge me for the tint you charged the original owner for. I know how to read a CarFax. 5-Never ass... read more

Rick S. 

on Yelp

9 years ago

So I called their service dept. to make an appointment and the lady I spoke to was unable to tell me the price for an oil change. They transfered me to someone else, got a voice mail and left a message and waited . . . Since I never got a call back I went straight to the dealer to have the car serviced. Got there and waited for about 8 minutes for someone just to attend me. . . So far not impressed !! 

Robert D. 

on Yelp

9 years ago

Mr Nielsen, I want to thank you for taking such good care of my daughter recently when she brought her Fiat 500 in for oil change. You were kind enough to be certain she not only had oil change service but got fluid maintenance kits as well ( oil conditioner and fuel cleaner ) at a cost of $ 43.89. These FMK' s as you call them allegedly reduce friction and helps engines run smoother, cooler and quieter. I'm 76 years old Mr Nielsen and I have owned most every make car imaginable. I have never had a service advisor or auto te... read more

Chris V. 

on Yelp

9 years ago

I was about to sign for a 2015, when out of nowhere they said they wouldn't sell me the car unless I went with their financing. This is despite the fact that my credit union offered a rate of 2.25, while they offered 5.25! They are sleezy, take your business elsewhere! Horrible service, strong arm tactics and an unprofessional demeanor are a few phrases that come to mind when I think of Fiat of Scottsdale. 

Joe N. 

on Yelp

9 years ago

BEWARE OF THIS DEALER SHIP This was the worst car deal I have ever dealt with, before the car paper work was even done I was told to leave a review I said ok when I get home I will, then I was asked if I had a smart phone I said yes,the guy told me to do it right there i did not .They also told me they would get me a second key for my 2014 fiat Abarth at there cost since they did not have two keys for the car they never did, then my paper tag they gave me went up i had to wait a week before they actually got my plates so i... read more

Nicole P. 

on Yelp

9 years ago

Chris Nasralla got me the exact car I wanted at such a good price! Contact him if are looking for a car (480) 227-6139. Thanks for everything! 

Jenny K. 

on Yelp

10 years ago

Horrible horrible customer service!!!! If you have to deal with a guy named OZzy , run. He doesn't know how to multi task and gets easily stressed and gets into a panic mode. He won't give you straight answers, my Cadillac sale was rush. They delivered it to my house and took my trade in vehicle , but they had to use my personalized plate to drive back. The entire deal was rushed and Unprepared I was confused because I thought dealers r suppose to have dealer plates for these situations. I have waited over a month and a half... read more

Segobia P. 

on Yelp

10 years ago

It's been almost a year and FINALLY the seat to my car has been fixed. IF you buy/take your new vehicle in for service, be sure to look it over with a fine tooth comb! A slice in the leather of my brand new Abarth took the dealership almost a full year to correct. They also dented/scratched my brand new car. NEVER again! The GM is rude, sales people have the nerve to call to try to sell me another car! Why? So your service department can wreck it as well? No thanks! Check the mileage before leaving it at service and... read more