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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Slow service, bowls were wet, food was mediocre way too expensive for what it’s worth
Business response:
Hi Ashley, We do sincerely apologize for the issues experienced during your visit. Genuine feedback like this is imperative to our improvement and allow us to tackle problems head on. We hope we will have the chance to welcome you around the grill again and overlay this experience with a 5-star on. - FiRE+iCE Boston
We had 30 minutes to eat basically and the waiter was nice however the cooks seemed kinda like dicks. When the person next to me asked for something he got an attitude and started mumbling under his breath as he walked away.
Business response:
Thank you for your feedback, Christian. We work hard to bring the best to our guests and hope that we have the chance to welcome you again in the future for a 5-star experience. - FiRE+iCE Boston
Server was really timid, unaware of basic menu items. It was my sons 7th birthday and apparently they “lost the cake” but didn’t tell me until 30 minutes later. Then on our way out they found the cake and as I went for it my son saw them sing to another table and asked why they didn’t sing to him. Overall disappointed w the service. I made this reservation very early and informed them it was his birthday so they missed an opportunity to create a special memory.
Worst food i ever tasted, not many food options and very expensive for dinner.
Expected more overall with food quality, ambiance and was rather expensive $$.
Our waiter never checked on us and took over 20 minutes to bring our sodas and forgot my daughters and took another 30 minutes. And never brought me sugar for my coffee. I had to ask another waitress who brought us a refill for my soda and sugar in 5 minutes or less. The first time he asked if we needed anything was when we asked for the check after being there for 2 hours.
There was a mishap in the marketing department and I felt as though management should have honored what was advertised. The hostess was very pleasant but that wasn't enough for me. We will not return.
Overcooked, unsanitary conditions around the food we were supposed to pick from, people were taking the tongs from the raw meats and using them to pick everything, not just the container they came from. The sauces were everywhere. Our server was wonderful. Kudos.
beyond mediocre.
Business response:
Thank you for visiting. We appreciate you taking the time to leave us a rating. We're saddened to learn your FiRE+iCE experience was disappointing. Feedback is always welcomed and appreciated. We would appreciate the chance to connect with you and learn a little more about your visit and hear how we can make your next it's best. Could you tell us a bit more about your visit? We look forward to hearing from you. FiRE + iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,420 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open tomorrow at 4:00 p.m.