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FlexShopper
- Retail
- Boca Raton, FL
About this business
Location details
901 Yamato Road, Suite 260, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
This company is a complete scam, I had an initial leasing agreement last summer with them when I got my cars serviced at my local ***** discount. It was written in the agreement that payments per week would be about $70.00, pretty good, I initially authorized for the payment to come from my account each monday and they were for the first 3 or so months with them I had no issues really. Come the new year and they are still taking the payments and my mom who also assists me with the **** asked me to call their customer service... read more
This company is a rip off and preys on the vulnerability of the consumer. They are sneaky in the sense that they do not disclose that you cannot pay off your balance without paying them 60+% so really, you are paying more than what you owe in a hidden way unless you read the agreement word for word. I would never have thought that this was the case from any business so I trusted I could pay off my balance with the understanding of a reasonable interest rate but they dont even allow you to do that. They penalize you for wanti... read more
Business response:
<p>We appreciate you reaching out to us and apologize for any inconvenience. FlexShopper is a lease to own company that provides consumers with 3 of the following payoff options. 1) 90 days (SAC) same as cash payoff. 2)Early payoff, this option is more than the 90 same cash price but less than the 52 weeks payoff. 3) 52 weeks payoff, this means the consumer has fulfilled the full lease term; This option is more than the 90 same as cash price and the early payoff. We reviewed your lease a thank you for your order email was se... read more
I wish I could give this company zero stars Ive had nothing but bad luck and I tried to give them many chances now Im getting harassed every day By the employees Ive been told Im getting put on the do not call list but they still call me and ask me pay for a broken product that they keep saying they have to get instructions on how to return it this company is the absolute worst they have no idea what theyre doing Im surprise they even know how to breathe
Business response:
We appreciate you reaching out to us and apologize for any delays or inconvenience you have experienced we reviewed your lease. Our records indicate you received a damaged item seeking to return it. Please be advised FlexShopper is the leasing and payment method. Returning an item is dependent upon the vendors approval which includes them providing specific return instructions. We apologize for any delays. We have been advised there are technical issues with the vendor providing return instructions at this time. We appreciat... read more
horrible waited 5 days to payment to clear, bought tons of things through here, never had issue time to find new online shopping site, horrible D- stay away
Business response:
We appreciate your business and sorry to hear about the issue you are having. Our records indicate you are on ACH weekly billing. ACH transactions can take 2-3 days to clear. We are here to assist. You can add a debit or credit card to your lease for same day billing convenience. If you have any further questions or concerns, please contact customer service at ************** as well as if you need assistance updating your bank information.
I have purchases several items with Flexshopper over the last few years. My first two experienced; never had an issue. Fast forward to my current contracts. Payments were being removed just fine at first. I decided to check my bank account and noticed I had been double charged for one item on two occasions. I contacted chat and was promised a refund. As I was monitoring my bank account for the refund, I noticed I was charged for my items on Friday 7/15 and again on Monday 7/18. Upon checking that I also noticed I was only re... read more
Business response:
We apologize for any inconvenience that occurred with FlexShopper. We reviewed your leases noticing the payment issue on 07/15. We issued refunds for lease ending in E2DC for $14.52 and lease ending 3F17 for $36.43 on 8/5 which can take 3-7 days. Regarding lease ending in E4D9 an investigation has begun pertaining this issue. Please be advised FlexShopper is the leasing and payment method. We must contact the vendor when a delivery issue arises. *** tracking information show residential delivery on Friday,July **************... read more
I have been with FlexShopper for over 2 years. At first it was great. I paid off my first lease with them quickly. Then on new lease that is where things went bad. They will charge whenever they feel regardless of date you request. Which is why I now use a prepaid card for them. Load just enough to pay the balance. I have contacted live chat and people on phone. On the live chat, it will be ended without a resolution due to them not wanting to help. On phone it's very repetitive and there is never a manger to speak to. I als... read more
I would advise not spending any money with this company. I have 6 months of issues of being charged above what I was told over my many calls to their customer service. My first problem was payment dates. I set my payments to be taken 15th of every month. First month I was charged weekly, I called and asked why this was so, was told they charge weekly and would be now problem to set me up on a monthly payment. Kept my frustration down and agreed, I also asked what my monthly payment would be. I was given a total. The followin... read more
Useless customer service. I returned items knowing that I was unable to pay for them and I continued to be billed for weeks after my return because they took forever to process it. Now with no money in my checking account theyre taking money after a month of not doing so and Im the one with the problem.
Went to get my car serviced March 2022. I was there from 8:30a to 6pm. Didnt think I would be paying over $1000. Was offered the 3 months or 6 months pay off plan. I was told that they would take a certain amount every week and my last payment would be $25 convenient fee. Cool. Signed the contract and didnt read it. Kinda just scrolled through it, assuming it said what was told to me. July is here and they are still taking money. So, $1,343.00 is now $3,333.00. The contract said 52 months. They had no kind of sympathy. Sitti... read more
Business response:
We would like to address your incident and apologize for your experience. We reviewed your lease FlexShopper is the leasing and payment method. The lease term is 52 weeks with the option to exercise your early pay off option at any time. Please be advised page 2 of the lease agreement states do not sign before the entire lease agreement is read even if otherwise advised. The early pay off option is explained on page 5, section 3 your Purchase Rights. The early pay off option table is listed on page 19 which offers the early ... read more
Frequently asked questions about FlexShopper
How is FlexShopper rated?
FlexShopper has a 4.2 star rating with 4,495 reviews.
When is FlexShopper open?
FlexShopper is closed now. It will open at 9:00 a.m.