Fluent Solar

David N 

on BBB

5 years ago

I recently had Solar Panels installed. They are working perfectly and the sales guy did a great job of setting expectations from the begininng. I was told this was a 2-3 month process at the minimum and luckily got everything done in just over 2 months. We did have to wait a little longer for the meter to be installed than i would've liked but thats the ppower company for you. Overall I would definetly recommend these guys. 

Jeff M 

on BBB

5 years ago

I recently had a visit from Jeromey P******* a representative from Fluent Solar. He was very respectful, professional, polite and extremely knowledgeable. He presented me with a program that made a tremendous amount of sense and explained it to me very well. Thank you Jeromey 

Myron E 

on BBB

a year ago

be skeptical of this company, the sales process and installation went well, we were connected and producing electricity in a timely manner. The problem has been with the 18 month deferred payment program. The process is for Dividend Loan to to debit our account monthly starting 60 days after going live, then within 30 days Fluent would send a reimburse check to us. It started out fine and we received checks last fall, now the checks have stopped coming, having received only one this year on Feb 17. We keep receiving emails f... read more

John H 

on BBB

a year ago

Worst company I have had to deal with in a long time. **************** is horrible. They don't return calls or resolve issues in a timely manner. They installed the wrong mounts for my system and after a year of trying to get them to correct it they still have yet to do anything about it.They promised a reimbursement for my drive way after trenching through it and not properly fixing it. It has been 4 months since I was told I was approved for the reimbursement and even after calling repeatedly to see when I would receive it... read more

Elizabeth J 

on BBB

a year ago

Beware, everything went well with the sales rep. and installation. However, once installed, the Dividend loans started the automatic monthly payment withdrawal without our knowledge. At first the monthly refund was sent with in a day or two, but then stopped after 3 months and are now 3 months in arears. When I call to get an update the customer service is unable to answer the question as to when we will receive any payments. They are not able to ensure when the payments will be received. Fluent's refund program does not wor... read more

Daniel M 

on BBB

2 years ago

I had them come for a quote and the salesmen name was ****. I kept telling him I need to run it by the wife as we are co owners of the house and that this is just a quote and he got me to sign something just to see if I would be approved so if the life agreed we could go ahead. The wife wanted more quotes so we did and they came in at almost half the price for the same product/warranty. Fluent solar had tricked me into buying the system and trying to confirm dates and rate increases and even money being taken out of my bank ... read more

Jason H 

on BBB

2 years ago

Do not fall for the same trap we did! Stay far away from this scam! Sales guy was great and sold us on a bunch of pipe dream/service we are not getting (if it sounds too good to be true, it usually is). Once we signed the agreement for the solar panels it has been nothing but a nightmare. It took moths for the solar panels to arrive. Once they did, they were installed very quickly and efficiently. However, once installed it took even longer to get the power company to approve and for Fluent to pass the inspection. While wait... read more

Sara H 

on BBB

2 years ago

Beware of this company. Great sales pitch, made it sound like we would save a bunch of money. Got the panels on fast but then the process with the City and Evergy took forever. Months. Then fluent took the money from dividend and started our payments without the system even being turned on. They told us they would pay us back for the months we paid it was not turned on yet. I've been sending in my payments what I have paid to dividend and it been months and no payments from them. They lied to us and said they sent it out on ... read more

Kerry M 

on BBB

2 years ago

Everything they sold us on was nothing more than a pitch...lower monthly energy bill, eventually generating enough energy to bank it creating a minimal monthly energy bill. Barely seeing a $30 monthly savings after $60,000.00 in panels, insulation and duct sealing. I basically doubled my monthly energy bill. I told Fluent I went with the suggestions of the salesman as the where the panels should be placed and how many of them were needed...he knows the business..but he grossly underestimated or the panels/service are just as... read more