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Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
460 S Redwood Rd, Salt Lake City, UT, 84104, United States
Get directionsI rented a mid size vehicle, vehicle was clean and had no problem with it. I returned the vehicle with a full tank of gas. I told the gentlemen that accepted the returned vehicle that I wanted to pay some cashless tolls that I had encountered. He told me don't worry they will bill you. Two weeks later I received a bill for $97.50. My tolls totaled $7.50( four tolls of 1.34 and two of 1.07 each). Fox failed to tell me that they would charge me $15.00 administrative fee for each occurrence up to 6 occurrences. I called and was... read more
I, like many posts here would give them a MINUS if I could, 1 star is not even fair. This is the worst company I have ever done business with A total SCAM company. They lie to your face, misrepresent everything they say and than SCAM you. Legal CROOKS.I reserved a car from Expedia on Sept. 2, 2021 for a rental at the Denver airport. I paid in FULL that day for a rental Sept.21 thru Sept. 26, 2021. At booking I declined any and all liability insurance. On Sept. 21 I arrived to pick up my car, while with the agent they request... read more
Beware of this company and this miami offsite location. They will confirm that there are no other charges but preys on you and outright LIES and tells you that you have to get mandatory insurance even though when you make the reservation, they'll tell you that as long as you have your insurance papers and you bring it, you don't have to get their insurance. So me and my young daughter go to collect my rental car, and as soon as they saw it was just a young min and her young daughter, they literally eyed us so I knew that mea... read more
I rented a car with Fox Rent A Car out of PHX in July 2021. A rock chipped the windshield and was a covered loss by our insurance company. Our insurance sent an agreement for the settlement amount that generously included a portion of the Fox $150.00 ADMIN FEE but $75.00 of that fee was still outstanding. The Fox adjuster, Judi McCarty, sent an email advising they refused to accept the insurance payment and demanded my credit/debit card information to pay the difference myself. Then ODDLY I received a voice message from Judi... read more
I rented a car in California and when I went to pick it up at Fox, I found their cars were high mileage, not in great shape or cleaned for the next customer to use. They also charged an extra $125 for insurance which they said I needed because I am insured in Florida. I have ***** and I have fabulous insurance coverage. I spoke to ***** and they said they never heard of such a thing. I also paid for gas in advance for when it was returned but did not need to fill up. We were told that it would be refunded. I WROTE THEM AND ... read more
I rented a car at the Las Vegas location. The first car that I rented was having mechanical issues so I returned it FULL. The lot staff drove it off instead of checking it in normally. They gave me a second car. I returned the second car, also FULL. I was charged $132 plus tax or gas when I returned the car full. I filled it with the gas station across the street from just minutes before it was returned. I want the almost $150 for gas returned because both cars were FULL upon return.
I rented a car at the Las Vegas location. I was charged $132 plus tax or gas when I returned the car full. I filled it with the gas station across the street from just minutes before it was returned. The first car that I rented was having mechanical issues so I returned it FULL. The lot staff drove it off instead of checking it in normally. They gave me a second car. I returned the second car, also FULL. They charged my car for gas for the first boken down car. I want the almost $150 for gas returned because both cars were F... read more
They charged me additional fees that I never agreed too. We made it to the rental place after midnight. I suppose to have a 3 day rental not two days which the cost were supposed to be 108.71. The sales rep added toll fees which their wasn't one single toll bridge in site. I agreed to 41.00 gas fill up not 71.00. Then they turned around and charged me 60.00 in late rental fees. I never in my 42years experience anything like this before. You can't talk to anyone when you are dropping the car off. I will never come back to Los... read more
This is a scam. I prepaid for my reservation through Expedia, and when I got home, they took another 340.00 out of my account. It took me most of the day to finally get someone on the phone to talk to me and he agreed to remove the insurance they were billing me for, which I told them I didn't want in the beginning. Leaving me paying 150.00 for taxes, one tank of gas for a Corolla and a Sun Pass, that I ended up not even needing. I think I may have used for one toll. The car I got was an "upgrade", it had torn carpet under t... read more
Fox Rent A Car has a 2.2 star rating with 4,219 reviews.
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