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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Best Service Recieved Great service start to finish. Will be back for future service on my current F-150 and to price a new F-150
Business response:
Thank you for the positive feedback, Stu! Our team enjoyed working with you and we look forward to having you back and helping you search for a new F-150!
Great Great Service definitely I'll change over here for my services
Business response:
Thank you for the wonderful review, Katia! We look forward to a long relationship with you, thank you for choosing Frontier Ford!
I love my Ford transit connect thank you Jack My experience was amazing Jack Kitterman was so very helpful in making my first car buying experience effortless and enjoyable! Thanks and hi Jack!!
Business response:
Thank you for the wonderful feedback, Mark! We are so happy to hear that Jack made your recent experience with us outstanding, and we truly appreciate your business. It was a pleasure working with you and we look forward to your next visit with us!
Great I had an awesome experience at this dealership. Very friendly.
Business response:
Great to hear, James! The team enjoyed working with you as well, and we look forward to having you back again!
New 2016 Focus SE Owner Great customer service Margorie, Victor, and Luke. They answered all my questions about my soon to be car. I didn't feel pressured as I walked the lot. Frontier Ford staff were very helpful patience and courteous.
Business response:
Thank you for sharing this with us! Our goal is to ensure our customers receive wonderful service and we are happy to hear that our team did just that. We appreciate your business and our team is always here to help with any future needs!
Car Shopping Very good experience overall, not high pressure, which I can't stand
Business response:
Thank you for sharing this with us, Beth! We are so happy to hear that you enjoyed your buying experience with our team, and we appreciate your business. Thank you for choosing Frontier Ford, come back and see us again!
Quick Repair Our service advisor, Francisco, is amazing. He always gets our fleet vehicles in at the last minute and gets the services completed on them very quickly. He knows how important it is to our company to keep our fleet vehicles out of service for the minimum amount of time possible. He is friendly and polite and we truly enjoy working with him.
Business response:
This is wonderful to hear, Lisa! It is always our service team's goal to get every customer and their vehicle back on the road in a timely manner and we are so pleased to hear that Francisco has been doing just that. We always enjoy working with you and we truly appreciate your business. We look forward to your next visit with us!
Great experience Extremely helpful, courtesy. Was understand with all my questions and my countless interruptions from my kids. Even let's us see how the car seats fit. That was the best car experience I ever had.
Business response:
We really appreciate your feedback! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
no response on follow up I was pleased with the service for the recall. Not so much with the follow up for the "shudder" that was found at that time My service was 7/15/16 and at that time I was told that the parts to repair the shudder were being ordered and would be in about 4 weeks from that date. It has been over 6 weeks, and I have not heard anything about scheduling my repair. I have called and was told there was no record of parts ordered. My attempt to reach the service manager were unsuccessful.
Frontier Ford has a 4.3 star rating with 5,805 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.