This profile has been claimed by the business owner or representative.
Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Mustang 2005 Frank Puga was great to work with. He was super helpful and took care of everything! I love the detailed summary of the work completed, as well as future work to be done.
Business response:
Thanks, Muffin! It was a pleasure working with you as well. We'll see you on your next visit!
VP of Operations The salesman was professional and congenial. The finance person was totally awesome! They had the exact vehicle I wanted in stock!
Business response:
Ross, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!
Service with Jon Macedo My service advisor Jon Macedo was amazing as always! Thank you!!
Business response:
Thank YOU, Alycia! It was a pleasure working with you!
Repair review Had a good experience. My advisor made clear recommendations and explained options well. I did not feel any pressure to do unnecessary repairs. Thanks for making it easy.
Business response:
We really appreciate your feedback! We hope to be of service to you again! Take care!
Great Service 2nd visit was great! Thanks Eldin for the extra service Scott
Business response:
We're glad you came back, Scott! Thanks for everything!
Great Setvice Mike in service was very knowledgeable on Diesel engines and had answers to every question I had . Very friendly staff and did my service and recall in a timely matter and I will definitely be back for future service
Business response:
Jonathan, thank you for writing this fantastic review and giving our dealership such a high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Efficient work; excellent customer service This was one of the best customer service experiences I've had anywhere. My service advisor was kind, efficient, and knowledgeable -- just what I needed when faced with an unexpected and inconvenient car problem. The team needed additional information from me to diagnose my car's issue, but they were quick to realize this and followed-up appropriately. I was kept informed about the progress of the repairs, and the repairs were completed well ahead of when I was expecting them. I wil... read more
Business response:
Thanks, Stephanie! We're glad we could make the purchasing experience easy and enjoyable. Give us a call if there's anything more that we can do!
basic oil change appt I know that the manufacturer has recommendations of when to do certain services to their vehicles. The employees do their jobs well by suggesting and also giving other options of how to split up the services so it isn't such a financial burden on us as consumers trying to take care of our cars. Always very friendly, and it even took less time than I thought and than was quoted. Glad they have wifi and I was able to chat with a financial advisor about a question I had.
Business response:
Hey, Vanessa. Thanks for your review. We're glad that you enjoyed our facilities and we could provide you with a service well done. Let us know if there is any way that we can improve to earn 5 stars all around. Our customer feedback is very important to us, and we thank you again so much for your business!
Great service Mike from service was very knowledgeable on diesel trucks and did my service and recall in a very timely manner and will definitely be back in the future .
Business response:
Thanks, Jonathan! We can't wait to see you again next time!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,312 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.