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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Negligent damage during service to my vehicle -The vehicle (2014 Ford Raptor Super Crew) was taken in for a 100k service as part of the final service purchased on the Ford Premium Maintenance plan. This vehicle is also covered under the Ford Extended Service plan. It was in good working order with no known issues. -During this regular service, the service technician took a shortcut from the standard procedure and cut away portions of my front inner fenders to gain easier access to the lower set of rear spark plugs (there are... read more
Business response:
Bobby, we appreciate you taking the time to let us know about your experience. We understand that each person's experience is unique and would like to address your comments on a more personal level. Please contact Eldin Pasic at 408-533-1488 and we will do our best to make this better.
tbdgls@aol.com First class organization . Great experience . I also got an AWSOME Ford Hat
Business response:
Thank you for your positive feedback!
Unprofessional staff at Frontier Ford If only I could give this dealership zero stars. These guys will only be nice to you when you are purchasing a vehicle the after that your on your own with confrontational employees that do not want to hear your concerns. I purchased a used vehicle and did not buy an extended warranty. The sales person Leonel had told me that the vehicle wasn?t fully inspected as I was looking at the car and did his part to work on the issues that I found that needed attention. They had the car for a wee... read more
Business response:
Bernard, we appreciate you taking the time to let us know about your experience. We understand that each person's experience is unique and would like to address your comments on a more personal level. Please contact Mark Podesta at 408-533-1488.
2019 Ford Mustang ecoboost premium Where do I begin, the car i got was a CPO mustang and let me tell you they did not do a 172 point inspection on it or if they did they didn?t care about it because when i was on the freeway and i was hitting 70mph the car began to shake violently. I felt like the car was going to fall apart. I called the dealership and told them about the situation , the finance guy told me it with be that it might be the alignment or tire rotation, so He told me to bring it in the next day so they can take... read more
Business response:
Josue, we appreciate you taking the time to let us know about your experience. We understand that each person's experience is unique and would like to address your comments on a more personal level. Please contact Mark Podesta at 408-533-1488.
tbdgls@aol.com Frontier Ford is head and shoulders above any dealership in the Bay Area
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
WORST SERVICE EVER!!! I wish I could give Frontier Ford NO STARS! The dealership has the worst customer service when it comes to service. I have read the response to a lot of the reviews on here and Josh S. has responded and recommend contacting Eldin and Mark Podesta to get issues resolved. Neither have been helpful with the issues I am having with my vehicle. In fact, Mark told me to take my car somewhere else! I called to take my car in for a third time for the same issue (check engine light blinking, rough idle and when ... read more
btoramos34@hotmail.com Buena atencion del vendedor y claridad en el proceso de financiamento. Excelentes instalaciones muy buen servicio
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for, Alberto!
Spam Bater Place is looking for leads List a Vehicle on Edmunds with a hyper Link to their site> Provide Stock and Vin but the Web Team cant locate the Vehicle . They asked for the Color of the vehicle However it is a stock photo and the color is not listed. Suggest looking for a reputable Dealership that can at least provide Basic information before TRYING TO COLLECT LEADS. SHOP SOMEWHERE where your time is valued more than there lead list
Business response:
Chris, customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Mark Podesta at 408-533-1488 to discuss what we can do to help.
Ford Fusion, buy it before Ford stop production The car is mostly nice, overall great value for the money. Below are my n - comments. Positives: Drives well, good performance for a small 2.5 NA engine Plenty of leg room even in the back Huge trunk and I like having a spare tire Access to engine bay is excellent Love that the water pump is not buried inside the engine like on the V6 Negatives: - - - Cap-less fuel filler door has no provision for locking - - - Front lower control arm has the rear bushing mounted 90 degrees off... read more
Business response:
Peter, customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Mark Podesta at 408-533-1488 to discuss what we can do to help.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,072 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.