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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Everyone was incredibly friendly, patient and Everyone was incredibly friendly, patient and professional that handled my case. Sebastian who greeted me initially when I arrived to get me started and then Jesus who handled my vehicles inspection and recommended repairs to completion. Quality service and repair time. Thank you!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team's friendly and professional service. It's great to know the vehicle inspection and repair process went smoothly from start to finish. We appreciate your kind words and look forward to serving you again at Frontier Ford.
I've been a customer for almost 10 years. I've been a customer for almost 10 years. I've been happy with their service the whole time, until the time previous to my most recent service. Something changed at Frontier around that time. They were completely dis-organized. They kept my car for 5 or 6 days. That in itself may have be unavoidable, but not informing me what was going on and giving me the run around for days was unacceptable. I need my car, I can't go 6 days not knowing anything about its status. If I could call and... read more
Business response:
Thank you for your loyalty for nearly a decade and for giving us another opportunity to serve you. We truly value your continued trust in us. We're pleased to hear that your most recent experience showed improvement and that our valet service was helpful for you. While we know there's still room for enhancement, we're committed to getting back to the high standard of customer service you experienced during your earlier years with us. Your feedback about the different departments helps us identify specific areas where we can ... read more
Quickly fixed the problems of my Mustang Mach E. Quickly fixed the problems of my Mustang Mach E. The advisers are professional and knowledgeable.
Business response:
We are overjoyed to hear that your service experience exceeded your expectations. Your feedback about the swift resolution of your vehicle's issues truly means a lot to us. We take great pride in having service advisers who bring both professionalism and extensive knowledge to every customer interaction. It's wonderful to know that our team was able to get your vehicle running smoothly again in a timely manner. Thank you for taking the time to share your positive experience with us.
Very happy with Frontier Ford service dept. Very happy with Frontier Ford service dept. Everything went smoothly. Came in got written up, waited for my 1st service, the vehicle was brought up when it was completed, and I was off.
Business response:
Thank you for sharing your positive experience with our service department. We're delighted that your first service appointment went so smoothly from start to finish. It's wonderful to hear that our team made the process efficient and hassle-free for you. Your satisfaction with the seamless service experience means a great deal to us, and we look forward to continuing to provide you with excellent care.
I have been getting denied from every dealership, until I I have been getting denied from every dealership, until I applied for finance at Frontier Ford and FINALL GOT APPROVED!! Thank you to the Frontier Ford team especially Beatriz! She was amazing! She made everything so easy when I came in. THANK YOU FRONTIER FORD!!
Business response:
We are delighted to hear about your successful financing experience with us! It sounds like you had been through quite a journey with other dealerships before finding the right fit here. We're thrilled that our team, particularly Beatriz, could make the process smooth and straightforward for you. Your excitement about finally getting approved truly brightens our day, and we appreciate you taking the time to share your positive experience. Welcome to the Frontier Ford family!
Jonathan did an excellent job. Jonathan did an excellent job. I appreciated the speed and clarity of the process. Thank you.
Verry attentive to my needs, upselled to a full featured Verry attentive to my needs, upselled to a full featured model that I did not really want and it was a 2025 model, but agreed and good that I did….good feature upgrade, good trade in, and discount added
Business response:
We are absolutely thrilled to hear about your positive experience with us! Your feedback about our team being attentive to your specific needs means so much to us. We understand that purchasing a vehicle is a significant decision, and we're glad that our guidance led you to a 2025 model with upgraded features that you're happy with. It's wonderful to know that you were satisfied with both the trade-in value and the additional discount we provided. Thank you for trusting Frontier Ford with your vehicle needs, and we hope you ... read more
We've been really happy with the service at frontier Ford We've been really happy with the service at frontier Ford for the last few times that we've been there. It looks like things are going really well
Business response:
We are grateful for your continued trust in our service team. Your satisfaction over multiple visits means everything to us, and we're thrilled to hear about your positive experiences. It's wonderful to know that our commitment to quality service is making a difference for you and your vehicle. We look forward to continuing to exceed your expectations.
I had a great experience over all, my sales person Colton I had a great experience over all, my sales person Colton Gage was amazing. He was very patient with me since I had a lot of questions and had an answer for all my doubts. Overall I’m happy with my purchase and experience.
Business response:
Thanks for sharing your wonderful experience! We're delighted that Colton provided you with patient, knowledgeable service and answered all your questions. Your satisfaction with both your purchase and overall experience means everything to us at Frontier Ford. We truly appreciate you taking the time to share your positive feedback!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,362 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.