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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Dealership is clean and organized. Dealership is clean and organized. Staff is friendly, knowledgeable, helpful, and accommodating. They make doing business easy
Business response:
We are delighted to hear about your wonderful experience. Your comments about our clean and organized facility really mean a lot to us. We take great pride in maintaining a welcoming environment for all our customers. It's fantastic to know that our team provided you with the friendly and knowledgeable service you deserved, and that we were able to make your visit smooth and straightforward. Your feedback about our accommodating approach helps us continue delivering the quality experience every customer should have.
Friendly, professional staff! Friendly, professional staff! I will recommend this dealership to anyone that I know who is shopping for a car.
Business response:
We are privileged to have earned your recommendation and appreciate your kind words about our team's approach. Your recognition of our staff's welcoming and skilled service means so much to us. Knowing that you would confidently refer friends and family who are looking for their next vehicle truly highlights the trust we've built with you. Thank you for taking the time to share this wonderful feedback about your experience.
Ivan was great to work with. Ivan was great to work with. Very straight forward and made the whole buying experience great. Definitely will be recommending him to friends and family.
Business response:
We are overjoyed to hear about your wonderful experience with Ivan! It's fantastic to know that his straightforward approach made your vehicle purchase process so positive. We truly appreciate customers like you who take the time to share their experiences, and we're thrilled that you're confident enough to recommend Ivan to your loved ones. Your feedback means the world to us at Frontier Ford, and we're grateful for the trust you've placed in our team.
Everyone was incredibly helpful – Abdallah & Kamal were Everyone was incredibly helpful – Abdallah & Kamal were amazing. I had no credit, and they still went out of their way to make sure I got a good deal, which is not usually what you feel like when dealing with a dealership.
Business response:
We are thrilled to hear about your positive experience with our team. It sounds like our staff truly made a difference by working hard to find you an excellent deal despite your credit situation. We understand that dealership experiences can sometimes feel impersonal, so we are especially pleased that you felt our team went above and beyond to help you. Your feedback about the exceptional service you received means a great deal to us. We appreciate you taking the time to share your experience.
Frontier Ford handled the service of my vehicle well. Frontier Ford handled the service of my vehicle well. They kept me informed of their progress, communicated clearly and involved me in the repair process. Thank you.
Business response:
We are delighted to hear about your positive experience with our vehicle service team. Your feedback about staying informed throughout the process and clear communication truly means a lot to us. We believe involving our customers in their repair journey is essential, and we're glad this approach worked well for you. Thank you for taking the time to share your experience.
Best service in town! Best service in town! Dominic took care of all of our needs. Definitely coming back
Business response:
We are happy to hear about your wonderful experience with our service team. Your kind words about receiving excellent care for all your automotive needs truly mean a lot to us. We take great pride in providing outstanding service to our community, and it's rewarding to know we exceeded your expectations. We look forward to welcoming you back to Frontier Ford and continuing to earn your trust with the same level of dedication and quality service.
Dealership personnel were very courteous, and provided Dealership personnel were very courteous, and provided competitive pricing. Car was filled up with fuel and nicely detailed.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about our courteous personnel mean so much to us, and we're pleased that we could offer you pricing that met your needs. It's great to know that you noticed the attention we put into preparing your vehicle with a full tank and thorough detailing. We strive to make every customer feel valued, and your feedback confirms we're on the right track. Thank you for choosing Frontier Ford and for taking the time to share your positive experience.
Our car had pretty serious rodent damage and was at the Our car had pretty serious rodent damage and was at the service center for some time. Not on any fault of Frontier Ford. It was l the process with the insurance. Our service advisor Michael was in constant contact and did everything he could to help us mitigate the long list of issues. He was also on top of following up with our insurance adjuster and keep us in the loop. In th end, he’ll also helped us apply any coupon that we had in our possession to make the damage /... read more
Business response:
We deeply appreciate your wonderful feedback about your recent service experience with us. Understanding that dealing with rodent damage can be incredibly stressful, we're thrilled to hear that Michael provided the exceptional support you needed throughout this challenging situation. His dedication to maintaining regular communication and working closely with your insurance adjuster truly reflects our commitment to going above and beyond for our customers. We're especially pleased that he helped you take advantage of availab... read more
Excellent customer and car service support. Excellent customer and car service support. Timely updates, informative details and conversations for the current and long term care of your car(s).
Business response:
Thank you immensely for sharing your wonderful experience with our team. We are delighted that you found our customer service and automotive care to be exceptional. Your recognition of our commitment to providing timely communication and detailed information about both immediate needs and ongoing vehicle maintenance means so much to us. At Frontier Ford, we believe that keeping our customers well-informed throughout the service process is essential to building lasting relationships. We truly appreciate customers like you who... read more
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,140 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.