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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Everyone that I deal with is so nice, helpful, and accommodating. My service person asked if I would be waiting or leaving and coming back to pick up my Fusion. I said I would wait. He told me it could be 2 to 3 hours because they happened to be very busy yesterday. I said, wow it is usually only about an hour, but I would still wait. He said he would try to expedite it if he could. My car was done in just less then a hour. I would recommend Frontier For to anyone who asked. I did purchase my Fusion from the Ford dealer in S... read more
Business response:
We deeply cherish your wonderful feedback about your recent service experience with us. It's heartwarming to hear that our team members were so accommodating and helpful during your visit. We understand how valuable your time is, and we're delighted that our service advisor was able to expedite your Fusion's service and get you back on the road in under an hour despite the busy day. Your loyalty means everything to us, especially knowing that you choose to come to us even though you purchased your vehicle elsewhere. The fact... read more
Excelente servicio, gran equipo de trabajo y buena disposición. Por eso no contesto rrewies por que piden más y uno no tiene tiempo
Business response:
We sincerely value your wonderful feedback about our team and service quality. Your recognition of our staff's dedication and positive attitude means a great deal to us at Frontier Ford. We understand that time is precious, and we appreciate you taking a moment to share your experience despite your busy schedule. Your satisfaction with our work approach and team collaboration motivates us to continue delivering exceptional service to every customer who visits us.
Customer Service was very responsive and straightforward. They said it was going to be done the same day and they followed through.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that our team provided you with responsive and clear communication throughout your visit. It means a great deal to know that we delivered on our promise to complete your service within the same day as promised. Your feedback about our straightforward approach reinforces our commitment to providing reliable and efficient service to every customer who chooses Frontier Ford. We truly appreciate your trust in us and look forward to serving yo... read more
Awesome job on moon roof from getting rare part to install in a timely matter👍
Business response:
Thank you for sharing your positive experience with the moonroof service. We are thrilled to hear that our team successfully located the hard-to-find component and completed the installation efficiently. Your feedback about our ability to source specialized parts and deliver quality work in a reasonable timeframe means a great deal to us at Frontier Ford. We appreciate you taking the time to recognize our efforts and look forward to serving you again in the future.
Excellent Service from Carlos at Frontier Ford, from the first conversation to vehicle delivery at my home
Business response:
We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that from your initial conversation through the convenient home delivery service, everything exceeded your expectations. We truly appreciate you taking the time to share your positive feedback about the exceptional service you received. Your satisfaction means everything to us at Frontier Ford, and we're thrilled that we could make your vehicle purchase process so seamless and convenient.
Mike Marshall did a great job of getting me in and out very fast and as always courteously.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you received efficient service while maintaining the courteous approach we strive for at Frontier Ford. Your feedback about the quick turnaround time and professional treatment means a great deal to us. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
They dis my oil change and took care of a recall in half the time they quoted me. I was in and out in an hour. Great service!
Business response:
We are absolutely thrilled to hear about your positive experience with us! It's wonderful that we completed your oil change and handled the recall service much faster than expected. Getting you in and out within an hour while taking care of both services efficiently is exactly what we strive for. Your feedback about our great service truly means a lot to our team at Frontier Ford, and we appreciate you taking the time to share your experience with others.
Service advisor, didn't catch his name, and Santana took care of my truck and got me out q
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our service advisor and Santana provided you with excellent care for your truck and managed to get you back on the road quickly. We take pride in our efficient service and our team's dedication to taking great care of every customer who visits Frontier Ford. Your feedback truly means a lot to us and motivates our team to continue delivering outstanding service.
Finished all work within a day. Everything was smooth. Extra kudos for providing Lyft and valet
Business response:
Your positive feedback means so much to us! We're thrilled that we could complete your service efficiently in just one day and that your entire experience went seamlessly. It's wonderful to hear that our transportation services, including the Lyft option and valet service, made a positive difference for you. We truly appreciate you taking the time to share your experience with Frontier Ford, and we look forward to serving you again in the future.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,502 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.