Frontier Utilities

Name: Frontier Utilities
Address: 5444 Westheimer Road, Suite 1100, Houston, TX, 77056, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

4474 reviews

|Home Services|Houston, TX 77056

5444 Westheimer Road, Suite 1100, Houston, TX 77056

(866) 926-8192

https://www.frontierutilities.com/

Home & Garden, Utilities

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About

Who We Are Frontier Utilities is a rapidly growing energy company that provides electricity and natural gas service to residential and commercial customers in Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and with highly personalized service using our proprietary industry-leading technology. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteerism. As a Frontier Utilities Customer, you’ll receive: ● Flexible billing and payment options: from your desktop or mobile ● A wide range of electricity plans at historically low rates ● The ability to earn unlimited bill

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4.9

★★

4,474 reviews

5★4,161

4★272

3★40

2★0

1★1

3080 Reviews4.9Google
1048 Reviews4.9BirdEye
255 Reviews5.0BBB
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Reviews(1444)

Google Reviews(3080)

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Recommended

Betty D on BBB

★★

3 months ago

The representative that I spoke to was very helpful and informative. She answered all of my questions and made sure that I understood everything. I was very pleased with the service that I received.

Dev W on BBB

★★

3 months ago

Javier (J.S) did an incredible job of breaking all the fees down for me and explaining everything - he helped me choose the correct renewal plan for me, was kind, knowledgeable, and incredibly understanding. Wonderful customer service - been with this company for a year and will continue to get my electricity through Frontier :)

Meredith on BBB

★★

3 months ago

I changed my services today to Frontier. The representative I worked with was awesome. He was friendly, answered all my questions, courteous and thorough. I highly recommend Frontier. Getting a monthly credit as well for my usage. Thank you!

Ramon M on BBB

★★

3 months ago

Friendly customer service rep. and very helpful explaining the rates; I left Frontier a month ago, but came quickly back as the competition did not match up after all. I am back for good now.

Jordan D on BBB

★★

3 months ago

Don't have much experience with their customer service since I've never had issues, but signing up by phone is quick and painless. I keep choosing Frontier because of their great rates! Everyone hates rate shopping so I only compare one or two other places against Frontier and Frontier always has the best rates.

Corinne J on BBB

★★

3 months ago

Rick, the servicing rep I spoke with over the phone, was very knowledgable and upfront! He gave me all the info and how I could waive deposits and was so helpful! He answered all my questions with clarity and was very nice! Can’t wait for my switch in a month from TXU to join the Frontier fam! The bulk kWh is excellent and such a good value!!!

Daniel V on BBB

★★

3 months ago

great signing up customer service and willing to break it down for you in kilowatts usage.

James J on BBB

★★

3 months ago

Great customer service knowledgeable and very helpful and helped us choose the correct plan for our electric service needs.

Selaina T on BBB

★★

3 months ago

Rates were impressive. Didn’t hesitate to switch over to Frontier Utilities. Customer Service Rep made the transition smooth and professional. Looking forward to saving with the summer months approaching.