Frontier Utilities

Name: Frontier Utilities
Address: 5444 Westheimer Road, Suite 1100, Houston, TX, 77056, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

4732 reviews

|Home Services|Houston, TX 77056

5444 Westheimer Road, Suite 1100, Houston, TX 77056

(866) 926-8192

https://www.frontierutilities.com/

Home & Garden, Utilities

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About

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several local organizations. Our customer’s happiness is also a top-priority for our highly-skilled care team. No matter the issue and complexity for a resolution, our team is rea

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4.9

★★

4,732 reviews

5★4,396

4★290

3★45

2★0

1★1

3316 Reviews4.9Google
1048 Reviews4.9BirdEye
277 Reviews4.9BBB
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Reviews(1466)

Google Reviews(3316)

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Recommended

Bashu B on BBB

★★

3 months ago

I like their customer service deal. They are in detail, hope so their word and bill will be the same.

Vickie on BBB

★★

3 months ago

What an outstanding company! A family member referred me to Frontier Utilities and I will definitely refer others as well. Unfortunately, I did not get the spelling of the young lady's name who helped me today. She definitely needs to be recognized for her polite, caring and helpful ways. She went over the terms of my plan carefully and answered all of my questions. I never felt rushed or that I was a bother to her. I HAVE felt that way a few times with other utility companies during my 60+ years. Keep up the good work Frontier Utilities!

Lorena O on BBB

★★

3 months ago

Very friendly customer service person, I answer all my questions so that I understand

larry j on BBB

★★

4 months ago

The service was great. However when time to renew Frontier would not match other companies who were offering lower prices to new customer's prices. Don't understand this, so I'm leaving. I would like to give a great big THANK YOU to Jamie who has been very helpful in all my dealings with Frontier. He is an asset to the company.

Sheila D on BBB

★★

4 months ago

Awesome person gave me info I needed for my new service

graciela S on BBB

★★

4 months ago

I was very pleased with Juan, he was helpful and answered all my questions. I appreciate his knowledge and taking care of business on setting me up for my new service with Frontier Utilities. Thank you,

Ana P on BBB

★★

4 months ago

Juan was very helpful in assisting us to choose a plan that would suit us best. He answered all our questions and even wished me a belated happy birthday. He went over everything of the plan we choose, making sure we didn't have any questions. Very respectful, friendly and helpful, very pleased with his assistance.

Vivian G on BBB

★★

4 months ago

Very helpful. Answered all my questions. Reasonable prices. Would recommend.

Ana G on BBB

★★

4 months ago

I was very pleased with the services Melvin the supervisor provided for me. He guided me step by step on how to fix an early termination fee and how to reinstate my service with Frontier. During these hard and trying times, it is good to know that Frontier Utilities was there to help Me out! Thanks Again Melvin for your awesome service!!