Frontier Utilities

Name: Frontier Utilities
Address: 20455 State Highway 249, Suite 200, Houston, TX, 77070, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

10027 reviews

|Home Services|Houston, TX 77070 United States

20455 State Highway 249, Suite 200, Houston, TX 77070 United States

(866) 926-8192

(346) 251-8045

https://www.frontierutilities.com/

Home & Garden, Utilities

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About

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several local organizations. Our customer’s happiness is also a top-priority for our highly-skilled care team. No matter the issue and complexity for a resolution, our team is rea

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4.9

★★

10,027 reviews

5★9,277

4★635

3★86

2★0

1★1

28 reviews have no rating

Reviews(1809)

Google Reviews(8218)

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Don H on BBB

★★

2 months ago

Informative, easy to understand and explained everything very clearly. Thank you

Barnabas O on BBB

★★

2 months ago

Great company so far. The gentleman that helped me sign up needs a pay raise. He went over and beyond patiently explaining, & listening until I felt knowledgeably equipped to sign up.

JAMES C G. on Birdeye

★★

2 months ago

very good xxxx

Kerie Ann V on BBB

★★

2 months ago

I am reviewing as a brand new customer, not having yet had my 1st bill. This review is solely based off of my call and my impression of the customer service provided. I feel both representatives that helped me were professional, efficient, friendly, and represented the company well.

Business Response:

Hi, (Keri) Thanks so much for taking the time out of your day to review us. We are so glad to hear you had a wonderful experience!

Cathy B on BBB

★★

2 months ago

Brian was incredible and patient with me. He knew exactly what plan I needed. Thank you for your Awesome Customer Service!

Robert G on BBB

★★

2 months ago

Sales agent was very professional in setting up new account for residential electricity plan. Answered all questions clearly to eliminate any concerns. Well done!

DANIEL R on BBB

★★

2 months ago

Excelente atención de parte de Germán El cambio fue rápido y todo muy bien explicado excelente servicio al cliente

Karen S on BBB

★★

3 months ago

Easy set up for new service. Quick and thorough. Pleasant customer service.

Michelle S on BBB

★★

3 months ago

With high call volumes I did not have to wait long. Judex, the customer representative, was extremely helpful and professional patiently helping me find the plan that best fit my needs. I would highly recommend this company! And Judex!