Gabb

3.4

Technology
Lehi, UT

About this business

Technology Software company

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 3:00 p.m.
Sun	Closed

3.44,873 reviews

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Emily Patrick

3 years ago

Can not get past login screen. It goes to login then just keeps returning me to login screen. This is very frustrating for a new customer. I have reached out to customer service already.

Business response:

Hi Emily! We are sorry to hear about that issue with the login screen! We would love to help take a look into that for you guys. We have just reached out!

Jennifer Henderson

3 years ago

Regret getting. Even back and forth with customer service has not helped. Does not keep track of children well at all. Then lost the fun features such as steps, task and pets. After reading other reviews they say it's not a common problem, but it seems it like it is.

Business response:

Hi Jennifer! Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us via Direct Message on any of our Social Media platforms and we would be happy to help you further from there! Thank you.

Daddy Connor

3 years ago

It kidnapped my first born child

April LaFalce

3 years ago

It's great when the app finds my daughter's phone. But that's rare. I'm disappointed because I can't always track the phone. It typically states the phone is at 14% battery and it can't find the phone - even though the phone is fully charged. I also don't like that it's very easy to delete texts.

Business response:

Hi April! We are very sorry to hear about this frustrating experience! We would love to help get these issues figured out for you! If you can provide your information at https://gabbwireless.com/ ,our Customer Support team would be happy to help take a further look into this for you guys!

Jayla Read

3 years ago

I was excited to get this watch for my son, but the GPS needs work. The parameters set as safe zones are not very adjustable and therefore are incorrect. My son did loose the device and when I track it's location it gives the general area but still can't find. Again needs to be more precise. Lastly, the notifications that are sent when the device leaves a safe zone are terribly delayed. I've picked up my son and gotten half way across town before I get notice he's left the area....

Business response:

Hi Jayla! We are sorry to hear about these issues here! This doesn't seem right for our devices to have this many issues. We want to take a closer look at this for you and get these issues solved for you guys. We have reached out to help!

Rosie Garcia

3 years ago

The GPS is horrible......even though I have talked tk my kid and texted him it says he hasn't moved at all....if the GPS was better(main reason I got it) then it would be a 5 stars it's horrible

Business response:

Hi Rosie! We are sorry to hear about these GPS issues on your device! We would love to help get these issues all figured out for you guys! Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We will be sure and quickly get this issue solved asap for you.

John Smith

3 years ago

Tracker reports arrivals 4-8 hours late. Please fix, before we cancel service

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing with our GPS location feature to our customer support at https://gabbwireless.com/? We'll be sure and get this issue all figured out for you guys!

Jacqui Brook

3 years ago

My daughter's watch has not notified my app on a week, nothing in our routine has changed. It worked great for 2 weeks, now I'm wondering if I bought an expensive watch for nothing

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We'll get you up and running!

Mayur Vaghani

3 years ago

Does not update location. Takes 7-15 minutes to find exact location. Needs to be real time.

Business response:

Hi there! We are sorry to hear about these issues that you have been experiencing with the GPS location. We would be happy to help take a look into this for you guys. We have reached out!