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Garrison Oak Steakhouse
- Restaurants
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
WAY OVER CHARGE FOR A SUB PAR MEAL 2 of us ordered a cocktail each. Dinner ,filet and prime rib. Crab cakes Shrimp side Brussel sprouts $155.00 Sounds fare? Prime Rib was cold and hardly any flavor. The shrimp seemed to be a pre chilled shrimp cocktail that was converted to be a butter lemon recipe that was thrown on a grill for a few seconds to fake a fresh recipe. Pencil hard shrimp. The bread was great. Size of the prime king cut seemed below standard. The waitress was pleasant. But when the bill came it was brought by an... read more
Business response:
Thanks for the review, Steven! We're glad to hear that you enjoyed our bread and crab cakes. We're sorry, however, that our filet and shrimp dish and the prime king cut didn't meet your expectations. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Thanks again for your review. Best regards, Garrison Oak Steakhouse Management Team
My shrimp was like rubber. The steak was over cooked. I had to ask for a refill. I had to ask for a knife 2 times. I ended up bringing my food home. My meal was comped if I was paying for it I would have complained.
Business response:
Hello MelissaB, We're truly sorry to hear about your recent experience at Garrison Oak Steakhouse. We pride ourselves on our food and service, and it's disappointing to hear that we didn't meet your expectations this time. We appreciate your feedback about the shrimp dish and the steak, and we will certainly look into this. We also regret any inconvenience caused by the refill and knife requests. We strive to provide a pleasant dining experience for all our guests, and it's clear we fell short this time. We hope you'll give ... read more
We didn't see the waitress but 3 times. We didn't get what we ordered because the chef said dropped the first order on the floor and they didn't have any more. When the waitress did come back with the ticket, it was wrong. She had to get it corrected. The over experience was terrible. I just gave it 2 stars because I was trying to be nice. I won't do that again.
Business response:
Thanks for visiting us, Joshua F. We're truly sorry to hear about your recent experience at Garrison Oak Steakhouse. It's clear that we fell short in providing the service you deserved and expected. We understand your frustration with the waitress's inattentiveness and the mistake with your order. We take these matters seriously and will address them internally to ensure a better experience in the future. We appreciate your feedback and hope you'll give us another chance to serve you better. Best regards, The Management Team
Took almost an hour to get oyr food. 3 other tables that sat down after us got theres first. Our waitress was not good at all. Food was not worth the money at all.. sorry but this was a one time thing for us. Long horn is way better and way less priced.
Great food, always love the restaurant. But, on Valentine’s Day the menu was limited and customers were not notified on reservation.
Had a reservation, but didn’t get seated until 50 minutes after the reservation. Drinks took over 30 minutes to get at the bar and once seated for dinner. Ordered doubles and there still was not any liquor in the drinks. Food was good, but the service was lacking.
Reservations at 6:45 was sat by 7:00 ordered. App came in a timely manor but main didn’t arrive till 7:50. We both ordered the chef’s special (fillet and lobster) steak was perfect but the lobster was over cooked and cold
This restaurant does not honor reservations. We showed up at 7:25pm for our 7:30pm reservation and we were told there were 9 tables in front of us. When asked to talk to the manager, she just said, “We can’t help how long it takes people to eat.” After an hour and ten minutes, we were finally sat. Then, it took 25 minutes to get a martini. Wil NOT be back.
Everything served was overly salty. Steaks were very tough and the burger was inedible. Potatoes were pasty and Mac and Cheese would have been better from a box. If it hadn’t been comped, it would have needed to be. The only thing edible was the beer.
Frequently asked questions about Garrison Oak Steakhouse
How is Garrison Oak Steakhouse rated?
Garrison Oak Steakhouse has a 4.2 star rating with 1,445 reviews.
When is Garrison Oak Steakhouse open?
Garrison Oak Steakhouse is closed now. It will open on Wednesday at 4:00 p.m.