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Gene Juarez Salon & Spa - University Village
- Hair Salons
- Seattle, WA
About this business
Location details
2684 NE 49th ST, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
This is a long overdue review, but I think may help anyone doing research and trying to decide what salon to go to. Don't go see a random stylist like I did...ONLY go if you know someone personally or have a trusted friend give you a good referral. So... I wanted to go from a chocolate brown to an ombre with a more ashy lighter blonde color at the tips. I knew this would be a little bit of a challenge so I chose to go to Gene Juarez and thought I would spend the money to get a good quality job done. This was the worst expe... read more
really going for zero star. Don't know how to work with color, not sure what they're doing and really expensive only to pay $200 for a bad job and another $200 to get it fixed elsewhere... waste of time and money.
Came in for a trim and left with 4 inches at least of hair gone. So disappointing considering I've been growing it out for 6 months now! Safe to say I won't be returning to this salon.
The bang trim policy is enough to drive anyone absolutely crazy. You have to actually show up at the salon before they will even check the schedule I've arranged childcare, driven to the salon and been told I'd have to wait 3 hours. Avoid.
Avoid taking your kid! Had my 8 year old daughter get a kids cut with Emily. She wanted it curled with a curling iron and one part up with a hair clip. Curling hair was great. But when asked to put a part up with a hair clip that I provided the cost jumps from $37 to $90 as it would be considered an "up do". I asked to talk to the manager and she was absolutely no help! We've been getting kid cuts here forever and I'm sad Alexis stopped doing them bc she even gave my daughter a French braid once when she had a kid cut and no... read more
I have been going to Gene Juarez for many years and in the past six months started going to the U Village salon because it was convenient. I saw a stylist on four occasions who prided herself on her expertise. On the second session with this stylist I showed her a photo of myself from three years back and said that was what I was going toward. She responded by announcing loudly, so that everyone turned and stared, that I could not do that with "this hair". I figured she was having a really bad day so let it go. But, the... read more
TWICE now I have been charged for $35 dollar conditioning treatments that I didn't ask for after my baliyage (sp?) at the Northgate location. Since this had happened before, I specifically asked if it was an added charge and was told it wasn't. Then, when I was paying my $145 hair appt became $180. I paid it but vowed never to return. Happening once may have been a misunderstanding but TWICE is not okay. Be careful when getting your hair done here! They are not specific about charges. I gave it 2 stars because I really e... read more
My mom and I have both gone to see Stephanie to get our eyebrows done a couple times and both times her and I left feeling offended. I'm not normally one to complain, but she acted in a completely unprofessional and passive aggressive way. The first time I saw her she offended me by criticizing me for my religious beliefs and that I attend a religiously affiliated university. It was completely inappropriate. Especially for the situation. Next time I will not go to University Village to get my eyebrows done, and go somewhere ... read more
Got an eyebrow waxing at the University Village location, and the aesthetician took so much skin, it's taken more than 4 days to heal. Emailed customer service and was told I should have taken more precautions to protect my skin, and was only offered a refund and some sunscreen. Thanks for not charging me to get injured. I can't believe that after dropping almost $400 there in one day, that's all I'm worth as a client. I will never get waxed at GJ again, and after my customer service experience will never give them anoth... read more
Frequently asked questions about Gene Juarez Salon & Spa - University Village
How is Gene Juarez Salon & Spa - University Village rated?
Gene Juarez Salon & Spa - University Village has a 4 star rating with 600 reviews.
When is Gene Juarez Salon & Spa - University Village open?
Gene Juarez Salon & Spa - University Village is open now. It will close at 7:00 p.m.