Gene Juarez Salon & Spa - University Village

Cassie C. 

on Yelp

8 years ago

Over due review. Went here in 2015. The lady was unexperienced and left me under the dryer for way too long. I wanted just a little bit of blonde and a short cut. Nope, my hair was fried. Not only that, she cut way too much off and left no layers. My hair did not feel that "silky smooth" salon feel after you get your hair done. It was so coarse and burnt I had to get it fixed. If you are looking to get your hair fixed, Jennifer at Tallulah East in Bellevue has a 5 star Yelp review and she fixed me hair beautifully. She tak... read more

Lizzie M. 

on Yelp

8 years ago

Saw McKell last night at 6pm for hair coloring. Worst experience. She was not friendly at all, didn't show me photos of coloring choices, or explain what she was doing, just did it. I left with gray chunks in my hair and strands thru out, the old previous color on my ends still there - not covered by new color. She told me I didn't have to pay for it. Took me to the front desk where Ziba told me I had to pay $97 and can make a follow up appointment to have it fixed. She asked me over and over again did I say exactly to ... read more

Emily G. 

on Yelp

8 years ago

Was looking for a new hair stylist and was recommended this place by a coworker. Not that happy with it. I wanted a color and cut. Didn't get asked for color reference on hair samples and turned out way too blonde to the point that I don't like it, but I won't go back and ask for a color again because it took 2 hrs by itself. I've had a cut and color in 1.5hr. I was here for 3.5 hr and paid a fortune to get my hair pulled/score scalp and cut/color I'm not happy at all with. 

Amber L. 

on Yelp

8 years ago

This place is a freaking joke I went in yesterday to get my eyebrow so-called tinted the lady let my products sit on my eyes for maybe 2 minutes even the shit was running down my eyeballs then she said how is it look it looks like my eyebrows before I went in there the same a hundred percent of the same it didn't fill in my eyebrows at all to look more Fuller it was a waste of my $24 I would never go back there 

Nancy D. 

on Yelp

8 years ago

Good grief, this place only knows how to give you "the Rachel." This is an old, tired haircut. The stylist barely asked any questions and did not make me feel at ease explaining what I wanted. She cut a lot of my hair off and made short layers. Absolute nightmare to grow out. There were only old people frequenting this salon. Go elsewhere if you want to a style north of 1999. 

Kate R. 

on Yelp

8 years ago

I had a horrible experience at Gene Juarez. I came in for a partial highlight, which I have many times, and I have never been more disappointed. My stylist told me she wanted to make the front few strands lighter, which I agreed to, with the mindset it would not be drastically different. Boy was i WRONG! My hair is two totally different shades, with the front inch bleach blonde and the rest much darker blonde. This is NOT at all what I wanted or what she warned me of. I called the salon, explaining I need to fix this for a... read more

Margaret M. 

on Yelp

9 years ago

I normally get my hair done by Bianka. I trust Bianka blindly because she has done an excellent job every single time I've seen her over the past five years. However, this time aroujd, Bianka was unavailable and another stylist (stella) was recommended to me so I thought why not. WHY NOT? Let me show/tell you why not..she completely chopped my hair up in random ways which I'll never understand. The way she cut my hair made it extremely difficult for me to style for months. Also, I don't normally get my hair colored but I wan... read more

Roy W. 

on Yelp

9 years ago

On May 6th, 2017 the hair stylist, Traci, was half an hour late for my fiance's haircut, and because she was late she decided to rush her haircut. My fiancee had confirmed multiple times as to the length of hair that was to be cut-1 inch-but the hair stylist took off over 2.5 inches! She even had her stand up during the haircut, so I can't fathom how one inch miraculously doubled in length. Our wedding is in just two months, and there is no possible way to regrow the hair for the haircut she wanted for the wedding thanks t... read more

Salina K. 

on Yelp

9 years ago

like other gj locations, there's no reason to return. for the price i'm paying, i'm expected service would be above and beyond but sadly not. i liked my colorist but my dresser wasn't very eager to cut my hair. mary hastily asked what i wanted and before i can fully explain she went about it her way. again, not worth returning which is too bad since i would have been a potential returning client. update: went in to get it fixed, the lady tried but seems like people here are only half listening to my needs. so byeee