This profile has been claimed by the business owner or representative.
The old app was great - why discontinue???. Can't find anything in the new app. Brutal
Business response:
Thank you for your feedback, Devin. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
I have to miss my Drs appointment because it won't stop needing to be updated constantly every 2 weeks is bogus man
Business response:
Thank you for your feedback, Becky! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Not working on my phone
Business response:
Thank you for your feedback. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
My company name is Alpha Bridge LLC. I have been using their call service for more than 3 month. Their call service is extremely good. I wanted to use their sms service and apply for TCR registration. When I had a conversation with them, they said it would take 5-20 business day. Now it is more than 1 month and still the sms service is not active. I frequently communicate with them, but they aren't giving me a solution. I badly need sms for my business. I am extremely disappointed in them.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team with more information at review@ringcentral.com. We hope to hear that your experience improves soon; thank you!
Unable to send texts, and phone calls drop.
Business response:
Thank you for your review and feedback. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
So bad on a Google Pixel 9 Pro! When I try to make a call using the app, or when I receive a call, sounds cuts in and out every 1 second - pretty much renders the app useless. Also happens on Pixel 7, and 8 Pro. I also have the same app on an iPhone 12 Pro, and it works fine. So it's not the network, nor T-Mobile - it's the Android app. I've spend countless hour on support calls, running tests, submitting test files, etc. Absolutely frustrating.
Business response:
Please email the Review Team directly at review@ringcentral.com so we can continue the conversation and help improve your experience however we can. We hope to hear more from you soon, Andre!
call quality is lower and more unavailable than regular phone calls on the same phone. most of the time it's acceptable but I would say it's about 85% accounting for dropping calls, calls unavailable, and bad reception
Business response:
Thank you for your feedback, Taylor! The Review Team would love to help improve your experience however we can. Please email us at review@ringcentral.com so we can continue the conversation.
Phone not ringing.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you for your feedback, Rose, and we hope your experience improves!
Texts aren't working on my laptop or phone
Business response:
Hey Rachel, thank you for your feedback! Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
Glip by RingCentral is open now. It will close at 6:00 p.m.