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Glip by RingCentral
About this business
App will randomly disconnect from Bluetooth. whether this is from my car or a Bluetooth headset. very frustrating
Business response:
We are sorry to hear this — we know that when you are on the go, reliability is vital. Please reference this review and email us directly at review@ringcentral.com so we can connect you with our Product Team to help improve your experience in any way we can. We hope to hear more from you soon, Peter!
Having issues message notifications not receiving on my mobile device. 1 star service.
Business response:
Thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
horrible. you need to turn off all permissions for your contacts. it reads each contacts info to the point where someone has tapped into 3 contacts and they received random packages from Amazon with nicknames assigned. No other business app has access to these contacts from my ohone
Business response:
This is not the experience we wish for you to have, and we would like to investigate this matter further. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html You can also reference this review and email the Review Team at review@ringcentral.com with more information. Thank you!
Does not ring through android auto
Business response:
Here is a support article for android auto: https://support.ringcentral.com/article-v2/Intro-to-Android-Auto-support.html?brand=RingCentral&product=RingEX&language=en_US If you are still experiencing silence, reference this review and reach out to us at review@ringcentral.com so we can help improve your experience however we can!
this app is rubbish
Business response:
Thank you for your feedback, Ajibola. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Absolute worst customer service I've ever dealt with.
Business response:
This is not the experience we wish for you to have, Paul. The Review Team would love the opportunity to better understand your feedback so we can help improve your experience however we can. Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation together.
Way too much. There is Ring Central and there is Spectrum Business. Both are FULL of info and stuff to navigate way to big to fix basic issues. Two apps with a log in for each device is just STUPID. The last agent I spoke with told me several customers have had the same complaint. Set up has been ridiculously complicated and too many phone calls to tech support. Also, when you open contacts, it shows you your company phones. you have to click over on "personal" to see business contacts. LAME!
Business response:
The Review Team would love the opportunity to continue the conversation and help improve your experience in any way we can, Chris. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.
very clunky and unintuitive.
Business response:
Thank you for your feedback, John. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Absolute WORST customer support. my account got disabled for no reason and got an email for service abuse. when i tried to contact the support team and even wrote email no one knew what to do and nothing was resolved. Absolute waste of money
Business response:
The Review Team would appreciate the opportunity to better understand your feedback so we can help improve your experience however we can. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.