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Glip by RingCentral
About this business
Almost never works
Business response:
Russell, please email the Review Team at review@ringcentral.com and elaborate on what does not work for you so we can do our best to assist; thank you!
It says there is no time limit for video chat and yet I am being kicked out every 50 minutes. It says the unlimited time is free, but now support tells me I need to upgrade my plan. I used to really like RingCentral but now I am just annoyed with them. Don't advertise free unlimited meetings with no time limits and then have support tell the customers something else.
Business response:
Hey Sam, please email the Review Team at review@ringcentral.com so we can better assist you. Thank you!
Be aware of the potential nonsense. I have three phone numbers and they should be getting forwarded to a cell phone. They don't work. Nobody knows how to fix it and everybody I speak with can barely speak English. The setup process the sales, All that was fine but now the money part. This thing needs to work! They have not been able to help me. It's been inconsistent with the portal knowledge of the tech support group that seems to be all over the world. My advice would be don't do it.
Business response:
Please email the Review Team at review@ringcentral.com so we can do our best to support you; thank you!
opens but will NOT let me add to other devices
Business response:
Hey Ruth, here is an article about downloading the RingCentral app: https://support.ringcentral.com/download.html. If you need further assistance, please email the Review Team at review@ringcentral.com with additional information so we can do our best to assist you. Thank you!
Misses calls all the time. Phone is right next to me, do not disturb is off and the app has extra battery consumption set. It never rings and then says missed call.
Business response:
Hey Mark, here is a link on how you can customize and change incoming call handling settings: https://ringcentr.al/45bOozX. The Review Team hopes this helps! Thank you.
Slow. Notifications don't work properly on android. Takes ages to load.
Business response:
Hi Muhammad, have you tried clearing your data for the Google Play Store? To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please contact our Support Team at support.ringcentral.com. Thank you!
I thought RingCentral was for meetings up to 24 hours? I was booted out of my meeting after 50 minutes with a notice that my time has expired. Is this a new rule from RC?
Business response:
Bernie, here is more information regarding meeting lengths: https://ringcentr.al/3XPcdtS. If you want to discuss this further, please email the Review Team at review@ringcentral.com or contact our Support Team here: support.ringcentral.com/contact-support.html. Thank you!
It won't install on my phone there is no help. It keeps says there's a problem with the app
Business response:
Hey Tonya, have you tried clearing your data for the Google Play Store? To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please get in touch with our Support Team at support.ringcentral.com. Thank you!
Voice chat not available and video call not working.pls fix.
Business response:
Please contact our Support Team at your convenience here: support.ringcentral.com/contact-support.html. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.