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Glip by RingCentral
About this business
Can be useful, but lacks functionality for staff who need to be able to toggle between multiple sites for outgoing caller ID. This is really important for patient outreach in a clinical setting because people don't like to answer calls from unfamiliar numbers/organizations... Can be a barrier for timely patient care. Request is in with Ring Central, to make this improvement in functionality - fingers crossed!
Business response:
Kelley, we appreciate your feedback! Please email the Review Team at review@ringcentral.com so we can discuss this further. We hope to hear from you soon; thank you!
this app is a scam customer service will piss you off then tell you how to act and hang up when you ask for a supervisor dont use this app
Business response:
Nick, the Review Team would like to investigate this matter. Please email us with more information at review@ringcentral.com. We hope to hear from you soon; thank you!
I actually liked this app til I realized u can't block anyone or delete anything. That alone annoyed my soul. It was job scam that kept messaging me and I could not block incoming texts or block the contact. Fix the blocking part of the app please because who wants to be harassed. I then check the info that was sent to me from Ring Central, and it was no help at. You can't block anything. So please don't reply unless u can block ppl. Not sorry.
Business response:
Ursula, we want to help you as best we can; email the Review Team at review@ringcentral.com. Thank you!
A tool for fake job scams
Business response:
Carrie Lee, we do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
Has been terrible, never connects to calls and will never tell you if you missed a call or message. Then when off shift it constantly dings with messages but not when I'm at work, only when I'm not actually working will it notify you of anything. Now I can't even install the app because it's so bad
Business response:
Hey Jerry, here is an article explaining how to set up incoming call notifications: https://ringcentr.al/3KQc8B2. We hope this helps; however, if you need additional assistance, please email the Review Team at review@ringcentral.com. Thank you!
The app goes on mute while I put it in speaker mode. The person on the other side can't hear anything when I put my phone on speaker mode. They are able to hear me when my phone is not in speaker mode but there is a lot of noises.
Business response:
Alisha, we have received your email in our review inbox. Continue to communicate with us there, or you can create a case at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Junk
Business response:
Hi Ben, the Review Team would love to learn more about your feedback and assist you as best we can. Please email us at review@ringcentral.com so we can get the conversation started!
I use this app when working from home, which is 4 days a week. It rarely works consistently. It never tells me when I have missed a call, even with notifications on. What's worse is that it won't even ring for most incoming calls, even though it has permission to do so. I have to check the app for missed calls or rely on email notifications if someone leaves a voicemail. The call connectivity is spotty even when my phone has good signal. Very frustrating. Good luck using.
Business response:
Leah, the Review Team would love to assist you! Please ensure you are using the most updated version of the app, and if the issue persists, email us at review@ringcentral.com so we can continue to assist you. Thank you!
This app is being used for FRADULENT JOB RECRUITMENT AND TO ONTAIN OERSONAL INFORMATION!! be careful who you communicate with!!! This scam has been going on since 2020!!
Business response:
Hey Amy, we do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.