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Glip by RingCentral
About this business
It worked fine for a month. Now can't start meeting from mobile app and there is no video option in the desktop app. They had mailed some document which had to be filled and faxed. Who use fax in this era. If u can't provide services then do it advertise that free unlimited meeting for 100 users
Business response:
Hello again, Dr. Khan; we are sorry to hear that our previous solutions seem to have not offered you a resolution. Please email the Review Team at review@ringcentral.com with additional information so we can assist you to the best of our ability. We look forward to hearing from you; thank you!
Keeps logging me out.
Business response:
Lorenzo, please ensure you are using the latest version of the app and try clearing your data for the Google Play Store. To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please get in touch with our Support Team here: support.ringcentral.com/contact-support.html. Thank you!
Iffy voice connection that goes up and down in volume.
Business response:
Hi Sidney, don't hesitate to get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html; or you can provide the Review Team with more information at review@ringcentral.com, and we will do our best to assist you!
My ringcentral contacts are showing on my personal phone contacts too. It messes up my personal contact list.
Business response:
Hey Mark, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. You can also email the Review Team at review@ringcentral.com so we can do our best to assist you! Thank you.
What a Creepy App.
Business response:
Patt, the Review Team would like to learn more about your feedback; please email us at review@ringcentral.com so we can better understand. We look forward to hearing from you!
I have been using this app for only internal communication with my employees and it was great in the past but now whenever i ask my new employees to sign up for this app as this app is free, they get an email saying that your account require attention, asking for billing address and if we don't fill up the form the account get blocked in a month. I have atleast created 4 accounts and each one of them received the same email and got blocked. Hence, i think switching to a new app is best for me.
Business response:
Bipin, please email the Review Team at review@ringcentral.com so we can do our best to assist you. We look forward to hearing from you; thank you!
Almost never works
Business response:
Russell, please email the Review Team at review@ringcentral.com and elaborate on what does not work for you so we can do our best to assist; thank you!
It says there is no time limit for video chat and yet I am being kicked out every 50 minutes. It says the unlimited time is free, but now support tells me I need to upgrade my plan. I used to really like RingCentral but now I am just annoyed with them. Don't advertise free unlimited meetings with no time limits and then have support tell the customers something else.
Business response:
Hey Sam, please email the Review Team at review@ringcentral.com so we can better assist you. Thank you!
Be aware of the potential nonsense. I have three phone numbers and they should be getting forwarded to a cell phone. They don't work. Nobody knows how to fix it and everybody I speak with can barely speak English. The setup process the sales, All that was fine but now the money part. This thing needs to work! They have not been able to help me. It's been inconsistent with the portal knowledge of the tech support group that seems to be all over the world. My advice would be don't do it.
Business response:
Please email the Review Team at review@ringcentral.com so we can do our best to support you; thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.