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Glip by RingCentral
About this business
It was awesome untill the recent updates.now i closes by its own.
Business response:
Dr. Khan, be sure to get in touch with our Support Team via chat, call, or by submitting a case online at: support.ringcentral.com. By completing this, you allow our Support Team to identify your issue better and assist you as they can! Thank you.
How could the review team alleviate my pain? Your response is cowardly, vague & horrendous: Frustration Beyond Imagination: A Nightmare with RingCentral's Phone Tree Review: I recently had the misfortune of dealing with RingCentral, and I can confidently say it was one of the most infuriating experiences I've ever had. From their abysmal phone tree to their shockingly unhelpful and unknowledgeable staff, RingCentral proved to be a company that excels in frustration and incompetence.
Business response:
Hi Greg, the Review Team would like to do what we can to help alleviate some of the frustration you are experiencing. Please email us at review@ringcentral.com so we can assist you! You can also contact our Support Team via phone, chat, or by creating an online support case at support.ringcentral.com; thank you.
Too many glitches, RC, in your app and desktop versions. Especially trying to have meetings. Can't use video or it freezes and glitches.
Business response:
Hey April, please ensure that your cache has been cleared and that you are on the most current version of the app. If you need additional help, contact our Support Team via phone, chat, or by creating an online case here: support.ringcentral.com. The Review Team hopes this helps!
Latest version screwed my set up so my app does not ring any more. I can make calls but not be reached via app. Previous worked better.
Business response:
Hi Dalibor, please get in touch with our Support Team to help resolve this issue. You can contact them via phone, chat, or by creating a case online here: support.ringcentral.com. We hope this helps!
App was working fine but from last few days it makes screen blank and unresponsive if I am on call. Concern team please fix the issue as it really makes work difficult.
Business response:
The Review Team wants to try and help fix this issue! Here is an article containing steps to try to do so: https://ringcentr.al/3LRBmzL. We hope this helps; however, If you need continued assistance, please reach out to our Support Team at support.ringcentral.com via chat, call, or by making a case at your convenience!
It wont work.
Business response:
Hey Carol, please email us at review@ringcentral explaining the issue you are encountering so that the Review Team can better assist you; or you can reach out to our Support Team directly via phone, chat, or by making a case here: support.ringcentral.com. Thank you!
Garbage. Help is garbage. App is garbage. They just push you to sign up and then u are in lala land trying to figure out how to even text. Garbage+ trash. I'm not emailing. I spent 53 minutes on the phone with useless individuals pretending to be able to help me just to tell me "wait 24 hrs". Worthless "email us to fix your problem". U can't fix it over the phone, you'll "fix it over email".. 🤣🤣🤦🏻♂️🤦🏻♂️🙄🙄👎
Business response:
George, we would like to try and help you! Please send us an email at review@ringcentral.com so the Review Team can better understand your specific needs to help you resolve this! Thank you again, and we await your email. 6+
I got a notification that this app is draining my battery. Also, it doesn't ring sometims. Yesterday, I did not know who called. I don't see the voicemail in the spp., but only on the email. Much work to be done
Business response:
Hi Matti, please get in touch with our Support Team to address these concerns. You can do this at your convenience via call, chat, or by creating a support case online here: support.ringcentral.com. Reach back out to the Review team by emailing us at review@ringcentral.com if your issues persist. Thank you!
Simply wow! Worst customer service I have experienced in a long time, I am speechless. So bad, I canceled the subscription in the first month. The support team is very unknowledgeable of their system.
Business response:
The Review Team is sorry to hear about your experience Guillaume. Please email us at review@ringcentral.com if there is anything we can do to try and assist you in turning your experience into a positive one! Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.