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Glip by RingCentral
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Just switched to a Galaxy s23 Ultra from the Z fold 3. This hasn't worked correctly since the change. The app never rings when someone calls. Please fix!
Business response:
Kevin, thank you for your updated rating; the Review Team appreciates you!
This app is garbage. With a Samsung Galaxy S21+ 5G, it really only works with wifi. When making or receiving calls on mobile data, it will only eork for about two seconds, then the call will fail and the app will display that there's no signal, despite having full service on the phone. I spent hours on the phone with tech support 7 months ago to be told that it was a known issue that they were working on, and that turning on my phone's Hotspot was a work around. 7 months later and no fix. Trash.
Business response:
Hey Tim, please email the Review Team at review@ringcentral.com so we can learn more about your feedback and improve your experience as best we can. We hope to hear from you soon!
SCAM! I get fax sounds when calling in, only way to fix it was to disable my fax service. There was a busy signal, when calling out, even when the recipient was not using the line. The app will not ring after checking all settings on phone & in app, and re-installing the app. CID does not work, rep says its the receiving carriers issue, but the receiving carrier shows everyone elses C.I.D. When I tried to cancel they kept hanging up on me and closing my chat for literally multiple hours non-stop
Business response:
Hi Kenneth! I'm sorry for experiencing issues with your service. We want to check your account and help. Please send us an email at Community.Support@RingCentral.com.
Callers cannot hear me at all on the mobile app for android. I couldn't find any troubleshooting so I deleted the app from my phone.
Business response:
Charli, please contact our Support Team at your convenience via chat, call, or by submitting an online case to address the issue you are experiencing here: support.ringcentral.com/contact-support.html. Thank you!
Doesn't launch after setup. Useless. Uninstall.
Business response:
Hi Alec, please get in touch with our Support Team so they can assist you as best they can! You can connect with them via call, chat, or by submitting an online case here: support.ringcentral.com/contact-support.html. Thank you!
I have installed on laptop but cant install app on mobile phone
Business response:
Hey LeiLani, thank you for your feedback! Please get in touch with our Support Team via call, chat, or by submitting an online case here: support.ringcentral.com/contact-support.html. Thank you!
Just awful...
Business response:
Joshua, please email the Review Team at review@ringcentral.com with additional information so we can do our best to improve your experience. We hope to hear from you soon; thank you!
My voice is breaking up during calls through my cell phone
Business response:
Vivek, thank you for your feedback! Please ensure that you are using the latest version of the app. If you still experience these issues, please get in touch with our Support Team here: support.ringcentral.com/contact-support.html. Thank you!
This app does not work off of Wi-Fi. It is almost impossible to have a phone call when I'm not on Wi-Fi and even when I am on Wi-Fi, there is still a slight delay.
Business response:
Brandon, as VoIP calls require internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation allows you to toggle from poor WiFi to your carrier to continue as a 3G/4G VoIP call. Learn about call continuation here: https://ringcentr.al/3R7rRzz
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.