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Glip by RingCentral
About this business
YOU GUYS DO DRUGS? DID YOU EVEN UNDERSTAND WHAT I ASKED? NO THE SEARCH DON'T WORK AT ALL, IN THIS CONVERSATION-NO RESULT So the message feature is very useful, we are a msp company, and we use internal messaging both on desktop and mobile apps, but why is there no option to search for things in the chat message? Like we were messaging about a ticket and after a while we were not able to search and find ticket we were talking about :( why can't there be a search/find option in the messages?
Business response:
Hello again, Evan. Please email the Review Team at review@ringcentral.com so we can better understand what you are asking, or you can contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
I dont like this app. Ive deleted my account. Please if there is any of my info left. Please assist my disabling them. Thank you.
Business response:
Please email the Review Team with more information at review@ringcentral.com. Thank you!
We are getting ALLOT of oir customers saying our phone number is showing up on caller id as spam or scam likely. Apparently this is a ringcentral wide issue. In fact, whenever they (ringcentral), call us it shows up on our caller id as spam likely. Ringcentral doesn't appear to be fixing the issue, this is obviously terrible for business, im exploring leaving ringcentral,have no choice if they wont fix it.
Business response:
Gary, here is an article containing information and some resolutions for this issue: https://ringcentr.al/3OLkyvu. If you would like to discuss this further, please email the Review Team at review@ringcentral.com. Thank you!
Piece of Garbage. I am a business owner and RC has been one of my worse decisions. Please be cautious. The app is trash and a huge waste of money. I have likely lost business due to this app.
Business response:
Jennifer, the Review Team would love to understand your feedback better and do what we can to improve your experience. Please email us at review@ringcentral.com so we can learn more and see how we can help!
Now, being used heavily by scamers, as part of fake interviews and job offers. Nearly got scammed as the scammer used AI to conduct a fake, text only, interview. Ring Central needs to be doing a lot more to prevent AI chat bots from taking over the app and using the app as part of fake interviews. RC should be using some kind of human verification or at least warn users/ signal to users on the platform when a user is an AI bot. Was able to confidentiality spot the scam after job offer was made
Business response:
Jayson, the Review Team appreciates your feedback! We absolutely do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
New version you have to 1. Dial a number 2. The app calls you 3. You have to answer 4. Then it makes the call. Previous versions didn't need all these annoying steps. Also now my personal phone call log is filled with all the calls made for work on this app. I don't frigging need that on my personal phone, there's already a log of work calls made ON THE APP!. My work doesn't own or pay for my phone but this app sure makes it feel like they do. Corp control of our lives keeps expanding! STOP
Business response:
Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Not able to register on whatsapp with ring central number...
Business response:
Please connect with our Support Team here: https://support.ringcentral.com/contact-support.html. You can also email the Review Team at review@ringcentral.com, and we will assist you however we can. Thank you!
I somehow have access to a trucking companies number as well as my own number?
Business response:
Please email the Review Team at review@ringcentral.com so we can better understand your feedback and assist you however we can. Thank you!
When using Android Auto, calls disconnect after a few seconds. The app is trying to use the Android Auto Wi-Fi connection. The inconvenience is having to turn off Wi-Fi each time before answering or placing a call.
Business response:
Matthew, here is an article about Android Auto: https://ringcentr.al/3SWfsyN. If you need additional assistance, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.