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Glip by RingCentral
About this business
I was scammed 4k from someone pretending to be an employer.
Business response:
Hey Shavone, please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
This app sucks on Android every time I get a call. It cuts off the data on the phone and can not connect unless on wifi, and they never do anything about it. Limited messages are another issue as you get charged after you reach your limit for texts. Be aware.
Business response:
Thank you for your feedback; if you have connection issues, while on reliable service, please report this in the app so our mobile team can investigate; here is an article regarding SMS pricing: support.ringcentral.com/article-v2/Enhanced-Business-SMS-new-Price-Changes.html?brand=RC_US&product=RingCentral_MVP&language=en_US
It was awesome untill the recent updates.now i closes by its own. Now it donot start meeting and givd error message "cant initiate video call,please try again.
Business response:
Dr. Khan, have you uninstalled and reinstalled the app to see if this fixes the error? Also, please clear your cache by going to System settings - Play Store app - Storage - Clear data. If these solutions do not solve your specific issue, please contact our Support Team so they can do their best to assist you! Thank you.
It worked fine for a month. Now can't start meeting from mobile app and there is no video option in the desktop app. They had mailed some document which had to be filled and faxed. Who use fax in this era. If u can't provide services then do it advertise that free unlimited meeting for 100 users
Business response:
Hello again, Dr. Khan; we are sorry to hear that our previous solutions seem to have not offered you a resolution. Please email the Review Team at review@ringcentral.com with additional information so we can assist you to the best of our ability. We look forward to hearing from you; thank you!
Keeps logging me out.
Business response:
Lorenzo, please ensure you are using the latest version of the app and try clearing your data for the Google Play Store. To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please get in touch with our Support Team here: support.ringcentral.com/contact-support.html. Thank you!
Iffy voice connection that goes up and down in volume.
Business response:
Hi Sidney, don't hesitate to get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html; or you can provide the Review Team with more information at review@ringcentral.com, and we will do our best to assist you!
My ringcentral contacts are showing on my personal phone contacts too. It messes up my personal contact list.
Business response:
Hey Mark, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. You can also email the Review Team at review@ringcentral.com so we can do our best to assist you! Thank you.
What a Creepy App.
Business response:
Patt, the Review Team would like to learn more about your feedback; please email us at review@ringcentral.com so we can better understand. We look forward to hearing from you!
I have been using this app for only internal communication with my employees and it was great in the past but now whenever i ask my new employees to sign up for this app as this app is free, they get an email saying that your account require attention, asking for billing address and if we don't fill up the form the account get blocked in a month. I have atleast created 4 accounts and each one of them received the same email and got blocked. Hence, i think switching to a new app is best for me.
Business response:
Bipin, please email the Review Team at review@ringcentral.com so we can do our best to assist you. We look forward to hearing from you; thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.