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Glip by RingCentral
About this business
I must express my deep regret at the futile endeavor of employing your application as a means to initiate telephonic conversations. Moreover, I remain unequivocally impotent in establishing any semblance of communication, regardless of its geographical proximity or international reach, using the aforementioned platform. I engaged in a conversation with your esteemed senior advisor, only to be met with their perplexity and lack of undrstding regardng the root cause of this persistent predicament.
Business response:
Hey Anmol, please email the Review Team at review@ringcentral.com detailing your predicament so we can do our best to find you resolve. Thank you!
Calls constantly drop no matter if you're using cellular data or WiFi data How am I supposed to use a service that doesn't work
Business response:
Hey Sarah, we will continue working with you via email to assist with this issue as best we can. Thank you!
Every time I go to use the app I get a prompt telling me "its time to switch" because a newer version is available...I already have the newer version so why is the old version popping up? So annoying!
Business response:
Mr. Edwards, have you tried clearing your cache? To do so: go to System settings - Play Store app - Storage - Clear data; https://ringcentr.al/43zFECv If this doesn't help, please get in touch with our Support Team at support.ringcentral.com. Thank you!
Doesn't work and they give out your number. App crashes when I try to use spam filter. I get 20+ calls a day and never know when it's for business. Do not recommend.
Business response:
RingCentral does not sell our clients' numbers: https://ringcentr.al/privacy-notice Mitigate some of those robocalls by following the steps in this link: https://ringcentr.al/46403RC. When your app crashes, try clearing your cache and make sure you have the updated version of the app. We hope this helps fix some of those issues!
When a call comes the phone rings but there is no sound in my bluetooth headset, I can not pick ringcentral call from bluetooth headset. Pls fix this issue. Oh by the way my bluetooth headset works fine when receiving phone calls or using whatsApp.
Business response:
Hello! Please get in touch with our Support Team via chat, call, or by opening a case online here: support.ringcentral.com. If you need additional help, you can email us at review@ringcentral.com. Thank you!
2seconds into the call stops working cellular data
Business response:
If you have connection issues, while on reliable service, please report this in the app so our mobile team can do their best to investigate. You can do this by clicking on your profile picture in app - Feedback - Report Issue. Thank you!
Not ringing
Business response:
Hey Tim, can you please email us at review@ringcentral.com with more detail so we can more accurately assess your issue? You can also contact our Support Team at your convenience here: support.ringcentral.com. Thank you!
Always says 'bad connection' on calls. Can't hear calls. Drops calls. Makes it difficult to work with clients & makes us look inept.
Business response:
Hey Lindsy, if you have connection issues, while on reliable service, please report this in the app so our mobile team can do their best to investigate. You can do this by clicking on your profile picture in app - Feedback - Report Issue. Thank you!
would not download after multiple tries
Business response:
Hey Denise, have you tried clearing your data for the Google Play Store? To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please get in touch with our Support Team at support.ringcentral.com. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.