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Glip by RingCentral

3.1

About this business

3.16,475 reviews
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Nader Chaudhary's profile image
Nader Chaudhary 
2 years ago

The customer service provided by the agents is exceptionally poor. They aim to defraud you, thereby failing to guide you effectively. Their attempts to converse in professional terms, which are often inadequate and unhelpful, demonstrate a lack of professionalism. 

Business response:

Hi Nader, the Review Team would like to help. Do you need any additional assistance on an open case? Please email us at review@ringcentral.com with your account information and any applicable case information, and we'll take a look. Thank you. 

Craig Birchmeier's profile image
Craig Birchmeier 
2 years ago

Absolute garbage app. I will get a call alert on my computer a full 30 seconds before the app will ring on my phone for me to answer it. It usually rings after they have already hung up or not at all. When it does happen to ring normally, it will say connecting and then not answer about one out of every 4 calls. Do not get yourself locked into a contract with this company. 

Business response:

Hey Craig, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you! 

melissa estrello's profile image
melissa estrello 
2 years ago

Can't get my fax confirmation 

Business response:

Hey Melissa, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. You can also explore our helpful fax resources here: https://support.ringcentral.com/fax.html. We hope this helps! 

Aleksandar Dimov's profile image
Aleksandar Dimov 
2 years ago

Not available for Macedonia! 

Business response:

Please contact our Support Team to continue this conversation at your convenience here: https://support.ringcentral.com/contact-support.html. 

Damian Perez's profile image
Damian Perez 
2 years ago

This app sucks,you can't get a valid number anymore only good for meetings and works only half the time. 

Business response:

Damian, id you're still experiencing billing concerns please reach out vie email at review@ringcentral.com and include your account information and additional information on how we can assist. We'll do our best to get you connected to someone who can help! 

Stephen C's profile image
Stephen C 
2 years ago

Low on features. Previously used 3CX at work and found it better than this. 

Business response:

Hey Stephen, the Review Team would love to understand your feedback better. Please email us at review@ringcentral.com so we can work together to improve your experience. We hope to hear back from you soon; thank you! 

Michael Amaniera's profile image
Michael Amaniera 
2 years ago

I can not get anyone to help poet my number. It is over a month 

Business response:

Hey Michael, please email the Review Team at review@ringcentral.com so we can work with you to improve your experience. Thank you! 

terence mutsvanga's profile image
terence mutsvanga 
2 years ago

Poor 

Business response:

Please email the Review Team at review@ringcentral.com so we can better understand your feedback and do our best to assist you in improving your experience. Thank you! 

aidan doust's profile image
aidan doust 
2 years ago

Drops calls if on cellular doesn't connect to Bluetooth headset settings menu unintuitive. If I wasn't forced to use this software I wouldn't. 

Business response:

The Review Team appreciates your feedback. To improve your experience, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. 

Frequently asked questions about Glip by RingCentral

How is Glip by RingCentral rated?

Glip by RingCentral has a 3.1 star rating with 6,475 reviews. 

When is Glip by RingCentral open?

Glip by RingCentral is open now. It will close at 6:00 p.m.