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Glip by RingCentral
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I have been promised a call back over 16 times still no call, phones rarely work and i am still being overcharged significantly. For years it worked amazingly well the last year has been terrible and the phone system and tech support have basically stopped working consistently
Business response:
Hey Mayer, the Review Team would like to do what we can to improve your experience. Please email us at review@ringcentral.com so we can begin this process!
hit or miss, drops calls, no one can hear me, etc. terrible tool but the company forces us to use it. hard pass.
Business response:
Sean, the Review Team would love the opportunity to assist you in improving your experience! Please email us at review@ringcentral.com so we can do our best to facilitate this, or you may choose to contact our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html.
just will randomly stop giving text or call notifications. normally after updates
Business response:
Hey O.P., please get in touch with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team at review@ringcentral.com with additional information, and we will assist you as we can! Thank you.
I've been with ringcentral for about 6 months now and I still haven't used the service. When I signed up I wanted my current business phone number to be transferred across - not done. Instead I'm given a new number with an area code 25 miles away.
Business response:
Hi Gray, thank you for your feedback. Please email the Review Team with more information at review@ringcentral.com, and we will see how we can help you and improve your experience!
For the love of all that is sacred, STOP LOGGING ME OUT!! I use this app with my business phone number and it should never log me out - especially without notifying me. I've missed so many calls and texts recently because I've been logged out without knowing it. This is a PHONE APP; it should work like my phone. How am I supposed to receive calls when it randomly logs me out???
Business response:
Donna, please get in touch with our Support Team at your convenience via call, chat, or by submitting a case online here: https://support.ringcentral.com/contact-support.html. You could also email the Review Team at review@ringcentral.com, and we will assist you in this process. Thank you!
It's not user friendly. It should be easy to find fax number in the app or portal and how they tell you to find it still you can't find the tabs! There has to be an easier way to find this! Efax is better option
Business response:
Gerson, please get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html for assistance, or email the Review Team at review@ringcentral.com. Thank you!
No free meetings now. Pay for it now. Give error on starting a meeting. Previosly worked perfectly.
Business response:
Dr. Khan, RingCentral Video Pro offers free unlimited 50 minutes for up to 100 participants. In contrast, RingCentral Video Pro+ offers $10/user/month paid annually - Unlimited videos up to 24 hours a month for up to 200 people. If you have additional questions, please email the Review Team at review@ringcentral.com. Thank you!
So this app, which is by definition installed on a cellphone, will not use the cellphones speakers and instead tries to connect to Bluetooth speakers when I want to talk on speakerphone? That right there is a triumph of app development.
Business response:
Hey Shawn, please contact our Support Team at your convenience via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. If you want the Review Team to assist you in this process, email us at review@ringcentral.com. Thank you!
I can't even tell you how many calls I've missed because the app didn't notify me, or I heard it ringing but see nothing. Team meetings are impossible to get through without everyone's computers freezing intermittently, or completely. Makes it very hard to know what anyone's saying when you can only hear every 20th word. If I didn't have to use it for work I wouldn't use this app at all.
Business response:
Please contact our Support Team to address the issues you are experiencing at your convenience via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.