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Glip by RingCentral
About this business
Doesn't work and they give out your number. App crashes when I try to use spam filter. I get 20+ calls a day and never know when it's for business. Do not recommend.
Business response:
RingCentral does not sell our clients' numbers: https://ringcentr.al/privacy-notice Mitigate some of those robocalls by following the steps in this link: https://ringcentr.al/46403RC. When your app crashes, try clearing your cache and make sure you have the updated version of the app. We hope this helps fix some of those issues!
When a call comes the phone rings but there is no sound in my bluetooth headset, I can not pick ringcentral call from bluetooth headset. Pls fix this issue. Oh by the way my bluetooth headset works fine when receiving phone calls or using whatsApp.
Business response:
Hello! Please get in touch with our Support Team via chat, call, or by opening a case online here: support.ringcentral.com. If you need additional help, you can email us at review@ringcentral.com. Thank you!
2seconds into the call stops working cellular data
Business response:
If you have connection issues, while on reliable service, please report this in the app so our mobile team can do their best to investigate. You can do this by clicking on your profile picture in app - Feedback - Report Issue. Thank you!
Not ringing
Business response:
Hey Tim, can you please email us at review@ringcentral.com with more detail so we can more accurately assess your issue? You can also contact our Support Team at your convenience here: support.ringcentral.com. Thank you!
Always says 'bad connection' on calls. Can't hear calls. Drops calls. Makes it difficult to work with clients & makes us look inept.
Business response:
Hey Lindsy, if you have connection issues, while on reliable service, please report this in the app so our mobile team can do their best to investigate. You can do this by clicking on your profile picture in app - Feedback - Report Issue. Thank you!
would not download after multiple tries
Business response:
Hey Denise, have you tried clearing your data for the Google Play Store? To do so: go to System settings - Play Store app - Storage - Clear data. If this doesn't help, please get in touch with our Support Team at support.ringcentral.com. Thank you!
It was awesome untill the recent updates.now i closes by its own.
Business response:
Dr. Khan, be sure to get in touch with our Support Team via chat, call, or by submitting a case online at: support.ringcentral.com. By completing this, you allow our Support Team to identify your issue better and assist you as they can! Thank you.
How could the review team alleviate my pain? Your response is cowardly, vague & horrendous: Frustration Beyond Imagination: A Nightmare with RingCentral's Phone Tree Review: I recently had the misfortune of dealing with RingCentral, and I can confidently say it was one of the most infuriating experiences I've ever had. From their abysmal phone tree to their shockingly unhelpful and unknowledgeable staff, RingCentral proved to be a company that excels in frustration and incompetence.
Business response:
Hi Greg, the Review Team would like to do what we can to help alleviate some of the frustration you are experiencing. Please email us at review@ringcentral.com so we can assist you! You can also contact our Support Team via phone, chat, or by creating an online support case at support.ringcentral.com; thank you.
Too many glitches, RC, in your app and desktop versions. Especially trying to have meetings. Can't use video or it freezes and glitches.
Business response:
Hey April, please ensure that your cache has been cleared and that you are on the most current version of the app. If you need additional help, contact our Support Team via phone, chat, or by creating an online case here: support.ringcentral.com. The Review Team hopes this helps!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.