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I did all of that i tried everythint but then i had to reset my phone for it work
Business response:
Hi Amna, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.Thanks!
Someone hacked my PC while using this app
Business response:
Nikolai, we take these reports very seriously. Please email us more details at review@ringcentral.com. Thank you.
Audio goes in and out. Unable to be heard. Disconnects during a call. Unreliable
Business response:
Hi Anna, sorry to hear you've been experiencing poor audio! Check out this article for some troubleshooting steps: https://ringcentr.al/TroubleshootQOS. You can report issues in app under your profile picture - Feedback - Report issue. Thank you!
It says there's a phone option to make and receive actual phone calls. It claims to be able to do that and how to video shows a button that does not exist. Either they lied or it's so well hidden no matter how much I looked or whatever videos I tried to look up I absolutely could not find it. So I don't think it's there I think they're just BS
Business response:
Hi Freq, it depends on your plan. There is a free plan with Video only, and Phone is included in paid plans. If you have a paid plan, and need assistance enabling telephony features please reach out to support: https://support.ringcentral.com/contact-support.html
This is such a bad app in Windows as well as Android. Cannot join meetings in either one. Ridiculous thing in phone is that I can log in to the app, but not on browser with the same credentials. There is no way I can take my meetings without my laptop. This is so frustrating. This whole app is a Joke.
Business response:
Hello, we want to learn more about your situation-- the app should be synchronous between desktop and mobile. Are you receiving a specific error when you're unable to join meetings? Send us an email at review@ringcentral.com with your account information and screenshots, and we'll do what we can to help! Thanks.
App force closes as soon as I open it. Tried reinstall, reset phone etc...
Business response:
Hello, please try clearing the app cache. Go to Settings > Storage > Other apps > RingCentral app and tap on Clear cache.
Previous version crashed on my Samsung Android. Just updated to latest and it's still crashing after phone restart. App will stay up after restarting it 2 to several times. Unstable app. OS from March 18, so I'm running the latest.
Business response:
Hi Paul, please try clearing the app cache. Go to Settings > Storage > Other apps > RingCentral app and tap on Clear cache.
This app stays open for less than twenty seconds after startup.
Business response:
Hi Edward, there are no known bugs at this time. Please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data. Thanks!
It's not working on my phone???? Like it wont let me open the app how do i fix it
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