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Glip by RingCentral
About this business
Text Message Tab Disappeared Used to be easy to get to the text messages but now I can't even find them unless I go directly to the contact
Your new layout means I have to click more times just to get to my voicemail. Luckily we are replacing RC with something better
Business response:
Hey Michael, the Review Team is disappointed to hear this and to discover that you are not a fan of the additional clicks. We wish you the best, and thank you for your feedback!
This app functions poorly and constatly crashes. App crashes when I try to use spam filter. I get 20+ calls a day and never know when it's for business. Do not recommend. The directions put in place to solve these issues do not exist. Infuriating.
Business response:
You can also add your number to the National No Call Registry; directions can be found here: https://ringcentr.al/431ReoB. If the issue continues, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Awful
Business response:
Hi Hunter, please email the Review Team at review@ringcentral.com to elaborate on your feedback. Thank you!
Simply wow! Worst customer service I have experienced in a long time, I am speechless. So bad, I canceled the subscription in the first month. The support team is very unknowledgeable of their system. Edit, now my business phone number is experiencing issues with texting that nobody seems to be able to fix. Good job, RingCentral. To anyone reading this, be aware that port in and out numbers can create a lot of unfixable issues. Stay away. Edit: I have tried to reach out but no reply....
Business response:
Guillaume, we apologize that you were not promptly responded to; please email The Review Team again at review@ringcentral.com today or at your earliest convenience so we can do our best to settle your concern. Thank you!
that app had a pop up to review it, so it gets 1 star... let this be a lesson
Business response:
Ryan, the Review Team would like to understand your rating and feedback better; please email us at review@ringcentral.com so we can learn more. Thank you!
I must express my deep regret at the futile endeavor of employing your application as a means to initiate telephonic conversations. Moreover, I remain unequivocally impotent in establishing any semblance of communication, regardless of its geographical proximity or international reach, using the aforementioned platform. I engaged in a conversation with your esteemed senior advisor, only to be met with their perplexity and lack of undrstding regardng the root cause of this persistent predicament.
Business response:
Hey Anmol, please email the Review Team at review@ringcentral.com detailing your predicament so we can do our best to find you resolve. Thank you!
Calls constantly drop no matter if you're using cellular data or WiFi data How am I supposed to use a service that doesn't work
Business response:
Hey Sarah, we will continue working with you via email to assist with this issue as best we can. Thank you!
Every time I go to use the app I get a prompt telling me "its time to switch" because a newer version is available...I already have the newer version so why is the old version popping up? So annoying!
Business response:
Mr. Edwards, have you tried clearing your cache? To do so: go to System settings - Play Store app - Storage - Clear data; https://ringcentr.al/43zFECv If this doesn't help, please get in touch with our Support Team at support.ringcentral.com. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.