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Glip by RingCentral
About this business
Not functional as a business phone. They clearly haven't invested enough development hours into this. Basic things haven't been worked out, like a phone call coming in on your Verizon number completely interrupts the phone call you're in the middle of via your ringcentral app. Calls drop all the time. Forget about trying to merge or transfer. Just not robust.
Business response:
We apologize for your experience. Constant improvements are being made to the app to better your experience! RingCentral really cares about your opinion and ideas; vote on the integration of this feature here: ideas.ringcentral.com/ideas/CUSTCOM-I-3765. For further assistance, please email us at review@ringcentral.com.
Full 5g service and still can't connect
Business response:
Hey Tyler, if you are having connection issues, while on reliable service, please report this in the app. You can do this by clicking on your profile picture in app - Feedback - Report Issue. Thank you for your feedback!
Their service is unable to send calls to an external phone number, works to answer in the app.
It be a lot better if it was as good for galaxy as it is for iPhone, don't know if the calls coming from someone dialing me or the lot, my coworkers it pops up as "ring central caller"
Business response:
Hello Luis, it looks like some of your co-workers may need to set up their caller ID! Here is one of our instruction articles on just how to do that: https://ringcentr.al/40DdzYx. Hope this helps, thank you!
DO NOT USE RINGCENTRAL, THEY ARE SCAMMY! They are super sneaky with their contracts -- they put us on a 1 year plan, and then every number we added in the future, they snuck is into binding contracts -- they are now charging us $500 per month and if we want to get rid of lines we haven't used in forever, they will charge us like $1000+ to get rid of those lines. DO NOT RECOMMEND THEM -- USE JUSTCALL OR ANOTHER COMPETITOR -- THESE GUYS ARE NOT HONEST AND A MANAGER REFUSES TO SPEAK TO US
Business response:
Hi Philip, we are disappointed that this has been your experience. Please email our Review Team at review@ringcentral.com with your account information and we will take a look at what's going on and assist you the best we can!
bogus company, look for better.
Business response:
Do you have any specific issues we can try and help you out with? If you would like to reach out to our Review Team at review@ringcentral.com we would love to turn your experience around! Thank you.
Cant handle some 5guw or 4g service. Reception has to be perfect
Business response:
Thank you for your feedback Alex. If/when you next experience a reception issue, we encourage you to report it in app under your profile picture - Feedback - Report issue. Our Product Team is constantly working on optimizing our RingCentral app and appreciate your feedback!
It doesn't say so in the description, but after you download and go into it it says it's for mobile phones and tablets only. Not laptops. This is odd and I need it for my laptop.
Business response:
Hi Laura, the mobile and desktop apps are separate apps. You can download the desktop app here: https://support.ringcentral.com/download.html.
This app is pure garbage
Business response:
Hi Abdul, we're disappointed to see this, is there anything we can help with? Please email us at review@ringcentral.com with your account information and any questions you have. Thanks!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.