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Glip by RingCentral
About this business
Get on the same page. Find harmony in productivity. Real-time messaging with integrated task management, video conferencing, shared calendars and more. Glip gives you that time back by providing built-in chat, tasks, calendar, file sharing, video conferencing, among other tools.
Now what are you going to do ring central? It's all coming out in the open that you lock businesses into contracts promising sms capability and functional service through mobile data. But you fail to provide what you advertise. Ring central is TERRIBLE. Terrible service, even worse customer service. Dropped calls, poor quality. WE HAVE BEEN WITH THE COMPANY FOR THREE MONTHS AND STILL CANNOT TEXT OUR CUSTOMERS. we create case number after case number and no one cares. Don't get ring central!!!
The onboarding process was great! The app and customer service since then has been atrocious (1 hr+ waits). The app literally told me it couldn't find the link to go from it's own dashboard to it's dialer. Oh, and they disabled texting for most of my lines without telling me (wasn't the new mandatory requirements because some of my lines were fine). I didn't find out until I started getting customer complaints.
Terrible company. Be ready to spend your time on hold
Be prepared to wait on hold for days at a time. Any issues. Terrible customer service. I have doesn't work sometimes.
Good grief... why is there no option to disable 'auto answering' when connected to bluetooth??? Tired of calls being answered while I'm in the middle of something. Edit: this is with the mobile app on android. It can't be an android setting that I'm aware of - no other calls do this, just those coming in from within the ring central app. And within your app there is no option to change or disable this.
Tracking app, tracks every app you use and everywhere you go. As soon as I discovered the app does this, I wrote this review and am now uninstalling the app. Update: Developer responded. Didn't deny they are a tracking app, just that "We take your privacy ...". Yes, yes they do take your privacy. Stay away from this app.
SHADY PRICE TACTICS. You have to grill the representatives very hard to get them to admit the plans have pathetic SMS/Text limits that and then CHARGE YOU PER TEXT. THOSE TEXT LIMITS: - 25 per month ESSENTIAL PLAN - 100 per month STANDARD PLAN - 200 per month PREMIUM PLAN This is not mentioned ANYWHERE in the pricing chart that has tons of details yet manages to forgo mentioning this. So your CC jist starts getting charged. This should be illegal not to tell you ahead of time.
I almost never get notifications of new messages on the app. Notifications overall are spotty. All my settings are adjusted and still doesn't work
Calls keep disconnecting or not connecting on a daily basis
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,041 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.