This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Latest version screwed my set up so my app does not ring any more. I can make calls but not be reached via app. Previous worked better.
Business response:
Hi Dalibor, please get in touch with our Support Team to help resolve this issue. You can contact them via phone, chat, or by creating a case online here: support.ringcentral.com. We hope this helps!
App was working fine but from last few days it makes screen blank and unresponsive if I am on call. Concern team please fix the issue as it really makes work difficult.
Business response:
The Review Team wants to try and help fix this issue! Here is an article containing steps to try to do so: https://ringcentr.al/3LRBmzL. We hope this helps; however, If you need continued assistance, please reach out to our Support Team at support.ringcentral.com via chat, call, or by making a case at your convenience!
It wont work.
Business response:
Hey Carol, please email us at review@ringcentral explaining the issue you are encountering so that the Review Team can better assist you; or you can reach out to our Support Team directly via phone, chat, or by making a case here: support.ringcentral.com. Thank you!
Garbage. Help is garbage. App is garbage. They just push you to sign up and then u are in lala land trying to figure out how to even text. Garbage+ trash. I'm not emailing. I spent 53 minutes on the phone with useless individuals pretending to be able to help me just to tell me "wait 24 hrs". Worthless "email us to fix your problem". U can't fix it over the phone, you'll "fix it over email".. 🤣🤣🤦🏻♂️🤦🏻♂️🙄🙄👎
Business response:
George, we would like to try and help you! Please send us an email at review@ringcentral.com so the Review Team can better understand your specific needs to help you resolve this! Thank you again, and we await your email. 6+
I got a notification that this app is draining my battery. Also, it doesn't ring sometims. Yesterday, I did not know who called. I don't see the voicemail in the spp., but only on the email. Much work to be done
Business response:
Hi Matti, please get in touch with our Support Team to address these concerns. You can do this at your convenience via call, chat, or by creating a support case online here: support.ringcentral.com. Reach back out to the Review team by emailing us at review@ringcentral.com if your issues persist. Thank you!
Simply wow! Worst customer service I have experienced in a long time, I am speechless. So bad, I canceled the subscription in the first month. The support team is very unknowledgeable of their system.
Business response:
The Review Team is sorry to hear about your experience Guillaume. Please email us at review@ringcentral.com if there is anything we can do to try and assist you in turning your experience into a positive one! Thank you.
Phone connection blows when on the road
Business response:
If you are experiencing connection issues while on reliable service, please report this in the app so our Mobile Team can investigate! You can do this by clicking on your profile picture in the app - Feedback - Report Issue. Contact our Support Team if you need additional help here: https://support.ringcentral.com. Thank you!
Phone call comes in and works fine for about 5 seconds then immediately cuts out and says there's no connection. Every single time no matter where I am and no matter who is calling. Galaxy S21 on 4g or 5g and connected to wifi or on data. Same issues always
Business response:
Hey Jaran, if you have connection issues while on reliable service, please report this in the app so our mobile team can investigate! Do this by clicking on your profile picture in the app - Feedback - Report Issue. Contact our Support Team if you need additional help here: https://support.ringcentral.com. Thank you!
Can't hear anything and doesn't Register calls
Business response:
Hi Firas, it sounds like you could use some troubleshooting help with your calls! Please get in touch with our Support Team for additional assistance and guidance in reviewing your call settings. You can chat, call, or submit a case here: https://support.ringcentral.com/contact-support.html. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.