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Glip by RingCentral
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App not opening on my samsung m52 for over a month now
Business response:
Hi Lydia, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and re-download the app.Thanks!
"Reception" drops EVERY call and I am not able to even answer clients snd missing a lot of money! I signed up thinking this would remove stress from my life as a business owner and I regret using this service. Don't waste your time or money, literally.
Business response:
Sorry to hear this Dominique. When this happens, please report it in app under your profile - Feedback - Report issue. Thank you.
I need to speak with someone in tech support.
Business response:
Hi Shawnee, please reach out to our Tech Support team to review your current set up and help troubleshoot your calling capabilities:. They are available via phone, web case, or chat. Choose your preferred option from the contact page: https://support.ringcentral.com/contact-support.html. Phone: 1-888-898-4591
App only works 90% if using a iPhone if you use an Android phone you only get about 30 to 40% of your phone calls I've been with RingCentral for about five years now and this is an ongoing problem when you call the ACT confused just fix the problem! And the problem is that when you answer a phone call the signal will go in and out and the other party cannot hear you. You will also get an x on the signal from the apps service bar not from my cellular service but the app itself has his own signal
Business response:
Hey Mike, when you experience call drops or unexpected interruptions in service, please report this in app under your profile picture - Feedback - Report issue. Thank you.
Trying to cancel service. They report I signed a Contract in April of 2022 for 24 months, but I did not sign a contract. I cannot locate a contract or docusign in April 2022 per their Statement....and THEY cannot locate the Contract either. So frustrating!
Business response:
Hi Brendan, looks like you were able to get this resolved according to your account. If you need anything else, feel free to reach out at review@ringcentral.com.
This app is struggling connecting to my Bluetooth when I get into a meeting it says it is on Bluetooth but the audio is coming out of my phones ear piece. I have reinstalled the app but still have the same issue. Makes meeting in the car difficult to have. Don't have a car with Android auto not sure how this applies
Business response:
Hi Alan, make sure you're using Android Auto for your connection: https://support.ringcentral.com/app/overview/mobile/intro-Android-Auto-support.html. Thanks!
Works... sometimes. Some times calls won't come through the mobile app but come through fine on my PC so I have to switch. There's no properly functional options for the notification for an incoming call. There no functional options for Bluetooth, so if you use a Bluetooth speaker for music while you work, you don't anymore. Every update makes it worse, slowing it down and adding more steps. Poorly designed considering it's this companies only focus. Overall, trash app and they don't listen.
Business response:
Hi Brian, thank you for taking the time to leave your feedback. Please report issues in app when you experience them-- this is done under your profile picture, Feedback, Report issue. Thank you.
Constant chages make the system difficult to deal with It doesn't help that support is done in Nicaragua and the support people DO NOT understand English well and are using translator programs to figure out what is being said to them. They don't even understand the system much less be able to support it. Typically it takes 3 phone calls to get the correct answer from the. Then there is the TCR registration for texting which is an additional hidden fee and requires us to opt texters in and out.
Business response:
Hi Rick, if we can help answer any specific questions you have, please email us at review@ringcentral.com. Thank you.
This app is struggling connecting to my Bluetooth when I get into a meeting it says it is on Bluetooth but the audio is coming out of my phones ear piece. I have reinstalled the app but still have the same issue. Makes meeting in the car difficult to have.
Business response:
Hi Alan, make sure you're using Android Auto for your connection: https://support.ringcentral.com/app/overview/mobile/intro-Android-Auto-support.html. Thanks!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.