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Glip by RingCentral
About this business
Drops calls all the time
Business response:
Sorry to hear this Bobbie, the next time a call drops please report it in app under your profile picture - Feedback - Report issue. Thank you!
RC is one of the most expensive voip options while there are cheaper alternatives that do the job much better. Additionally, my entire team can't connect on calls without a wifi connection and we are in NYC. Ive troubleshooted to no avail and I just started using personal phone for work as I cant connect. I advise using telebroad instead.
Business response:
Thank you for your feedback Efraim. If you have any specific questions we can assist with, feel free to email us at review@ringcentral.com and we'll help get you connected with the right resources.
Outrageously poor service - business owner w/ 17+ people; paying for 2 months w/ no service! Have messaged our sales & dedicted support reps weekly w/ very few responses & certainly no help. Twice submitted our TCR registration to carrier to 'allow' SMS function. Called today to ask why it was rejected twice despite accurate info entered; was hung up on 3+ times w/ no good answers, and then told I needed to re-submit regis. for the 3rd time, wait 20 -more- days pay $5 fee for the opportunity :(
Business response:
Hi Luke, we understand that TCR registration has been difficult for many customers. If you would like us to review your registration status, please reach out at review@ringcentral.com with your account information and additional details about how/when you submitted TCR. Thanks!
I have tried to install ringcentral app many times on my phone using goggle play store but it didn't install.
Business response:
Hi Seu, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.Thanks!
Drops calls frequently. On a gigabit high speed internet connection, this thing still can't maintain a call for longer than 3 to 4 minutes. Moving over to the computer can use RingCentral just fine on the same internet connection.
Business response:
Thank you for your feedback Ben. If/when you experience a dropped call, please report it in app under your profile picture - Feedback - Report issue. Thank you.
No human help. Work texting not working for almost a week and no human contact. This is for many people. Help chat is only a computer. They collect my money and keep charging more and more, and I get less and less. When texts are working, they charge me for each text. Painful.
Business response:
Marissa, we'd like to help! Please reach out to us at Review@RingCentral.com.
Failed me twice with no audio. Not for real business purposes. Not reliable.
Business response:
Sorry to hear this Enrique. Was this on phone or video? Reach out via email at review@ringcentral.com and we'll get you connected to tech support!
Texts to clients no longer working.
I use this app for work and right now it's not working. First time having an issue in a Monday morning. This sucks.
Business response:
Hey K, there was an outage earlier in the week, but should now be all resolved. Send us an email at review@ringcentral.com if you're still having issues.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.