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Glip by RingCentral
About this business
App doesn't 'Ring' when call is incoming, if it updates app will do nowt until you click through the update/what's new screenshots. I am frequently missing calls, which is the whole point of the app being on my mobile. My phone will vibrate once the caller has hung up. Immensely frustrating and a huge step back, also been going on a long time. I have to force stop, clear cache, the app will work for that day only. Pixel 5. Reply to RingCentral: it's not ring order
Business response:
Hi Ben, please contact support to help conduct additional troubleshooting: https://support.ringcentral.com/contact-support.html
Awful app
Business response:
If you have any specific questions we can help with D, please feel free to send us an email at review@ringcentral.com and we'll do what we can! Thanks.
I got 2 lines for my business, I registered for the sms TCR. (My business can't function without sms) they told up to 20 days, after 20 days I call they said it's not approved and they were very unhelpful. I decided to get service with other operator and when I call to cancel they offer me all the help and discounts, waste of time.
Business response:
Gjorgi, we're disappointed this was your experience. If you need anything else, please feel free to email us at review@ringcentral.com. Thank you.
Very bad customer service, bait and switch. You will not find out that you have a contract until you want to cancel service
Business response:
Sorry to hear this was your experience Peter. Send us an email at review@ringcentral.com and we can coordinate with your account manager to get you a copy of your contract if needed. Thanks.
The app was working fine when installed. But now it keeps crashing.
Business response:
Hi Muazzam, please completely uninstall and reinstall the app with the latest version available. Thank you!
When I'm on a call the screen flashes continuously making it impossible to conference. It's on a Google pixel 6 and I can't locate any fixes for this.
Business response:
Hey Michael, this is definitely unanticipated behavior. Please work with our Tech Support team to help troubleshoot, they will most likely need a screen recording of the flashing. The team is available via chat, web case, or phone: https://support.ringcentral.com/contact-support.html.
Keeps dropping calls
Business response:
Thank you for your feedback Jay. When you experience a dropped call, please report it in app under your profile picture - Feedback - Report issue. Thank you!
Keeps crashing. I can't even open it.
Business response:
Hi Bryan, we would suggest completely uninstalling and reinstalling on the latest version of the app. Thank you.
Terrible. I get notifications and I do not hear the phone ring. I used to get all of these but I no longer get text messages emails or phone calls without going in and checking throughout the day
Business response:
Hey Mary Ann, sounds like a setting needs to be reviewed. Have you reached out to our tech support team? They're available via chat, web case, or phone: https://support.ringcentral.com/contact-support.html.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.