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Glip by RingCentral
About this business
It says there's a phone option to make and receive actual phone calls. It claims to be able to do that and how to video shows a button that does not exist. Either they lied or it's so well hidden no matter how much I looked or whatever videos I tried to look up I absolutely could not find it. So I don't think it's there I think they're just BS
Business response:
Hi Freq, it depends on your plan. There is a free plan with Video only, and Phone is included in paid plans. If you have a paid plan, and need assistance enabling telephony features please reach out to support: https://support.ringcentral.com/contact-support.html
This is such a bad app in Windows as well as Android. Cannot join meetings in either one. Ridiculous thing in phone is that I can log in to the app, but not on browser with the same credentials. There is no way I can take my meetings without my laptop. This is so frustrating. This whole app is a Joke.
Business response:
Hello, we want to learn more about your situation-- the app should be synchronous between desktop and mobile. Are you receiving a specific error when you're unable to join meetings? Send us an email at review@ringcentral.com with your account information and screenshots, and we'll do what we can to help! Thanks.
App force closes as soon as I open it. Tried reinstall, reset phone etc...
Business response:
Hello, please try clearing the app cache. Go to Settings > Storage > Other apps > RingCentral app and tap on Clear cache.
Previous version crashed on my Samsung Android. Just updated to latest and it's still crashing after phone restart. App will stay up after restarting it 2 to several times. Unstable app. OS from March 18, so I'm running the latest.
Business response:
Hi Paul, please try clearing the app cache. Go to Settings > Storage > Other apps > RingCentral app and tap on Clear cache.
This app stays open for less than twenty seconds after startup.
Business response:
Hi Edward, there are no known bugs at this time. Please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data. Thanks!
It's not working on my phone???? Like it wont let me open the app how do i fix it
App not opening on my samsung m52 for over a month now
Business response:
Hi Lydia, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and re-download the app.Thanks!
"Reception" drops EVERY call and I am not able to even answer clients snd missing a lot of money! I signed up thinking this would remove stress from my life as a business owner and I regret using this service. Don't waste your time or money, literally.
Business response:
Sorry to hear this Dominique. When this happens, please report it in app under your profile - Feedback - Report issue. Thank you.
I need to speak with someone in tech support.
Business response:
Hi Shawnee, please reach out to our Tech Support team to review your current set up and help troubleshoot your calling capabilities:. They are available via phone, web case, or chat. Choose your preferred option from the contact page: https://support.ringcentral.com/contact-support.html. Phone: 1-888-898-4591
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.