This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Everything was good with the last update but now I can't send text messages to some numbers I guess Verizon's. I don't know but this is very frustrating and causing me communication damage everyday.
Business response:
Hi Zubair, a portion of customers may be experiencing issues with failed outbound SMS messages to some mobile providers. For updates please review status.ringcentral.com. If you have additional questions, feel free to reach out via email at review@ringcentral.com. Thanks!
Most of mine and my co-workers texts are NOT going through and it's been VERY frustrating due to the work we do. The phone calls have never been great, but I use the texting feature all the time. A fix would be amazing!
Business response:
Hi Jessica. this was due to an outage. A portion of customers may be experiencing issues with failed outbound SMS messages to some mobile providers. To get status updates, please visit status.ringcentral.com. Thank you.
Receiving and making calls have resulted in loss of wifi signal, LTE, and 5G. It will turn on and off as well as cycle thru all these signals. Resulting in phone call being dropped.
Business response:
Thank you for your feedback Mark. When you experience a dropped call, please report it in app under your profile picture - Feedback - Report issue so that it may be investigated further.
Stealing personal info. This App is designed to quietly gather as much personal info as possible. Selling it to Google and facebook.
Business response:
RingCentral will not rent or sell your personal information. Please review our Privacy Notice: https://www.ringcentral.com/legal/last-update-january-1-2023/privacy-notice.html to learn more.
Worst phone company to work with. If you have a problem they never give you a direct answer saying they will get back to you in 24-48 hours but never do. So you call again and they say the same thing or just hang up.
Business response:
Hi Joshua, please reach out to us via email at review@ringcentral.com with your account information and how we can help! Thank you.
Won't use correct tone!! I selected the ring tone I wanted to use and it still uses my phone main tone!!!
Business response:
Hey Michelle, this doesn't sound right. Have you reached out to tech support to check your setting? You can contact support via phone, chat, or web case: https://support.ringcentral.com/contact-support.html
Thank you for your response. The application is not opening up. How can i report it over there when it's not working.
Business response:
Hi Muhammad, please report this in app under your profile picture - Feedback - Report issue and include applicable details to send in your report. Thank you! Edit: Please email us at review@ringcentral.com with your account information.
The ability to send text messages was lost without notice. My firm has been waiting 2+ months for this to be restored. Customer service will not explain why the texting ability was lost and will not provide a timeline for when it will be restored.
Business response:
Hi David, we want to take a look at this. Please email us at review@ringcentral.com with your account information, and any case numbers you have. Thank you!
All VoIP Providers are the same. Convoluted admin portals, terrible support, even worse service
Business response:
Sorry to hear this Shawn. If you have specific questions we can help with, feel free to email review@ringcentral.com. Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.