Glip by RingCentral

3.1

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About this business

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3.16,232 reviews

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Kevin Cook

4 years ago

Sucks

Business response:

Hi Kevin, we'd like to improve your experience. Is there any specific issue we can assist with? Please feel free to contact us at review@ringcentral.com.

Christopher Sean

4 years ago

Won't download. Crashes to frequently. Even tried the desktop version same results.

Business response:

Hi Christopher, we'd like to help. What device(or devices) are you using? What message does your device give you when you attempt to download? Please send us more details + screenshots of what you're experiencing, our email is review@ringcentral.com.

Sion Services Group

4 years ago

This is by far the lamest app I've ever used. App keep telling me that I'm on the free and I should upgrade, where to upgrade? I've search the app thoroughly and no upgrade option. Stupid app

Business response:

Hi, here is information on our various plans: https://www.ringcentral.com/office/plansandpricing.html. If you are interested in upgrading or would like to share any additional feedback, please reach out to us at review@ringcentral.com. We'd be happy to help!

absolute recycling

4 years ago

I just want to check my voicemail and I can't find it with this new app it's terrible I downloaded the other app and then it forces me to use the new one and I cannot see the voicemails anywhere in this app

Business response:

Hi, thanks for reaching out. To check your voicemail on mobile or desktop, click on the phone icon and then select voicemail. From here, you can select which voicemail you'd like to listen to. If you need further assistance, please don't hesitate to reach out to review@ringcentral.com, we'd be happy to help.

Nigel B Henry

4 years ago

It won't work on my Android

Business response:

Hi Nigel, we'd like to help. Are you experiencing issues opening the app? Making calls? Please send an email with more details + your account information to review@ringncentral.com, we'd be happy to assist!

Steve Nongnuj

4 years ago

Can't even download it

Business response:

Hi Steve, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!

Kris Romer

4 years ago

Been trying on & off for MONTHS to get this app downloaded onto my Amazon Fire android table. Only need it for one monthly meeting, used android phone dial-in to date. All my devices android - issue seems Google vs Android apps not compatible! Took 2hrs following steps to get Google/Google Play installed, (didnt work from Amazon either!) Was my last attempt, looks - YIPEE, as if downloaded. Not tried app yet - will review... If its works (on my Amazon Fire)

Business response:

Hi Kris, it sounds like you were able to get the app downloaded. Please let us know if you have any issues once you try the RingCentral app, we'd be happy to help. You can contact us at review@ringcentral.com.

Dave Petty

4 years ago

They replaced our landlines at work with this. Catching phone calls is extremely important when you're in commission only sales! My phone only rings every once in awhile or if someone dials my direct extension! When it does ring it's the last to ring out of 6 salesmen.They're supposed to ring simultaneously, but one guys phone rings first every time and that's b.s. on the highest level!! Nobody can hear or understand me on it. I hate this app and all apps like it. We need our landlines back!

Business response:

Hi Dave, it sounds like your call queue might not be properly configured. You can learn more here: https://support.ringcentral.com/article/10514-call-queue-set-up-call-handling-how-calls-transferred-group-members.html. For help troubleshooting, have your admin reach out to us at review@ringcentral.com, we'd be happy to help!