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Glip by RingCentral
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hey, i'm experiencing a difficulty where when i press 'sign in', it loads for a moment, however, it doesn't take me anywhere but instead, shows a white blank screen. my wifi is working nicely as i'm able to compose this message. i'd like to know what measures i should take to fix this. i will instantly change my ratings if it's fixed. thank you!
Business response:
Hi, thanks for reaching out. Are you experiencing this issue only on the mobile app, or on the desktop version as well? Please send your account info + any additional details to review@ringcentral.com so we can investigate. Thank you!
Wish I didn't update app. After update can no longer save contacts on ring central unless I connect a "google directory account." This is new, as I did not need to do this on old version to save contacts on ring central. The button doesn't even work on the app to connect your directory account so there's actually no way to save contacts on ring central anymore! Now when clients call me, I have no clue who's calling because I cant save any contacts. Please fix this
Business response:
Peter, we'd like to help solve this issue for you. Please send a screenshot of the error + your account info to review@ringcentral.com, a member of our engineering team is looking into this.
Pure trash
Business response:
We'd like to improve your experience. Is there anything specific we can assist with? Send us an email at review@ringcentral.com - we'd be happy to help.
Horrible
Business response:
Alexandria, we'd like to help improve your experience. Please reach out to us at review@ringcentral.com with any specific issues you're facing + your account details. We would be happy to assist.
We use this as a work phone and it's horrible. The delay has me talking over my clients all the time. I hate it, but we have to use it.
Business response:
Hi, did you recently switch networks? Are you the only person on your team experiencing this issue? Please send more details + your account info to review@ringcentral.com so we can help, or visit this article to troubleshoot: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html.
Voice quality is not good
Business response:
We're sorry to hear about your experience. Could you give us more details as to what you are experiencing? Are you having voice issues in video meetings or on the phone? Are you on LTE or wifi? Please send more info + your account details to review@ringcentral.com
I can't get it to work
Business response:
Debra, we would be happy to help. Please send more details + your account information to review@ringcentral.com so we can assist.
Works okay for calls and watching someone share their screen, but trying to share my screen on two different Chromebooks (Lenovo S330 and Google Pixelbook Go) locks up my computer.
Business response:
Hi Kevin, our engineering team is looking into this now. Please send your account info + more details to review@ringcentral.com and I will keep you updated.
Its really annoying, ud lose your signal almost every call. And they reduse to acknowledgedl the problem. Weve reported issue for almost 3 weeks now, they kept saying its network issue, network issue for 50 people who lived on different service with different provider, its not even a localized issue. They kept saying that because we are in Ph. Will NEVER RECOMMEND THIS DIALER!
Business response:
We're sorry to hear about your experience, we'd like to investigate this issue. Please send your account info + any details to review@ringcentral.com so we can assist.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.