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Glip by RingCentral
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Now my app isn't connecting. RingCentral doesn't answer its phones. Looking forward to leaving when able to.
Business response:
Hi Terence, could you please give us more details as to the issue you're experiencing with the app? Please email us at review@ringcentral.com, we'd be happy to assist!
Not working properly, with the headphones no one can hear me, altough while using phone for talk, the same issue!
Business response:
Hi Karen, please make sure you have your microphone permissions enabled in settings: https://support.ringcentral.com/article/1054.html. If this doesn't help, please email us at review@ringcentral.com and we'll help further troubleshoot. Thank you!
Constantly need the screen to be on to receive calls, keeps going offline. Turned off all battery optimization settings but its annoying.
Business response:
Hi Benhworth, check out this article for instructions on how to resolve this issue: https://support.ringcentral.com/article/RingCentral-Phone-Android-Not-Ringing-While-Screen-Locked.html
This app has connectivity issues with inbound and outbound calls. I’ve switched from Wi-fi or mobile data to Wi-fi or carrier minutes and the issues continue. It’s very burdensome to constantly miss pieces of a conversation and constantly need to repeat or ask them to do so. I've reached out to the Ring central multiple times but no response.
Business response:
Hi Sabrina, I'm so sorry you haven't heard back from anyone regarding your connectivity issues! Please email us at review@ringcentral.com with your account information and any open cases you may have. We'll be looking for your email.
Does not work on tatest version of Android. Works fine on Apple but is totally worthless on Android. What kind of company doesn't keep up with phone updates that companies pay money for.
Business response:
Hey Bob, we want to know more about this. What's not working? What version of the app and Android are you on? Let us know at review@ringcentral.com, we'll be keeping an eye out for your email. Thank you.
Nothing in the settings seems to fix the constant sound of being muffled or on speakerphone when using the mobile app to make calls. Several of my coworkers all have the same problem, and it seems that there is no fix for this except to just not use the mobile app.
Business response:
Hi Raven, please make sure you have your microphone settings enabled for the RingCentral app: https://support.ringcentral.com/article/1054.html. If this doesn't resolve the issue, please reach out at review@ringcentral.com. Thanks!
App is somewhat kludgy, & many things done thru the app are more straightforward and efficient just hitting a few buttons on the physical phone: transferring a call, for example. Just because you have the app doesn't always mean it is the best tool for the job at hand.
Business response:
Thank you for the feedback. If you have any specific requests on how to improve the app, please post them on ideas.ringcentral.com, we'd love to hear them!
I'm having issues with the calling. The other person is unable to hear my voice. All the other calling apps are working perfectly alright except Ring Central. I'm able to hear the voice loud and clear
Business response:
Hi Jibran, we'd like to look into this for you. Did this just start happening? Are you using wifi or LTE? Please send your account info + more details to review@ringcentral.com so we can assist.
This app is ridiculous
Business response:
Hi, we would like to improve your experience. Are there any specific issues you're facing that we can assist with? Send us an email at review@ringcentral.com - we'd be happy to help!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.