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Glip by RingCentral
About this business
You need to pay to phone.
Business response:
Hi Emibe, that's correct. Video meetings and messaging are free, but business phone or toll-free numbers have a cost. Learn more about our available plans and pricing here: https://www.ringcentral.com/office/plansandpricing.html.
I cannot download on my Samsung J7V.
Business response:
Hi Nancy, are you getting a RingCentral specific error when trying to download the app or an error through the Google Play Store? Let us know at review@ringcentral.com if you're getting a RingCentral error and we can help troubleshoot!
Trying to change your plan can only be done with a live agent. Not easy to get ahold of
Business response:
Hi James, that's correct. You can also submit your request through the support link shown in this article: https://support.ringcentral.com/article/Billing-Service-Plan-RingCentral.html. Hope this helps!
still cannot login.
Business response:
Hi Rebecca, please contact us at review@ringcentral.com with your account information so we can troubleshoot.
Phone not included.
Business response:
Hi, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
Not available on Samsung Smart Watch! Service is not consistent. Constant complaints from my business clients about echo effect on their end. I have to hang up and call them back, its embarrassing. Constant bad connection between internal users... i have said "can you hear me now?" More times than a Tmobile commercial on 24hr loop. Frustrating!!
Business response:
Hey, thanks for reaching out. We'd like to help improve your experience. Please send us an email at review@ringcentral.com so we can troubleshoot these issues with you.
When I can get assistance without a 4½ minute phone tree, and texting capability is restored, I will change my review. I have two open trouble tickets with you and have not received a response.
Business response:
Jeremy, we've been in touch via email and have connected with the agent working on your case. Please continue to work with us to bring resolution to your concerns. Please feel free to reach out at Review@RingCentral.com if you have further details to share.
Line keeps cutting off. Other end cannot hear me. Not good for business.
Business response:
Hi, we'd like to help. Are you using a headset? Are you experiencing this on both mobile and desktop? Does this happen on a specific network? Please reach out to us at review@ringcentral.com so we can assist.
Recently stating "network not available" and dropping calls during the conversations. Makes us look unprofessional.
Business response:
Hi, we want to improve your experience. Are you getting the "network not available" notification when you are on wifi or LTE? Are you always in the same place or does this happen in various locations? Please send your account information + additional details to review@ringcentral.com so we can help troubleshoot.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.