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I have tried to install this app 10 times now on my android phone. It will not work and I don't understand why.
Business response:
Hi Dixie, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
I have not been able to download for days! What is going on?!?!?
Business response:
Hi Casey, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
Why am I NOT able to download??
Business response:
Hi Kaycee, please send screenshots of what you're experiencing to review@ringcentral.com so we can assist.
Worst app ever. Desktop version is trash. So many steps just to join the call for a new user. Doesn't even work in any other country other than the US.
Business response:
Hi Phillip, thanks for your feedback. RingCentral is currently available in over 100 countries, check out this article for more info: https://support.ringcentral.com/article/International-Numbers-Supported-Countries.html. Please don't hesitate to reach out at review@ringcentral.com if we can assist further.
The messages work great but since the app update, my RC rings but doesn't pop up or give me any way of actually answering the call which makes it pretty useless as a phone app.
Business response:
Hi Bobbie, we'd like to help. Please go to settings > phone and check to make sure your notification settings are configured the way you'd like. If you are still experiencing issues, reach out to us at review@ringcentral.com, we'd be happy to assist!
Calls come in with no audio... I have to resort to calling people back on my cell which defeats the whole purpose!!!
Business response:
Hi Kevin, we'd like to help. Are you using a headset? Are you experiencing this on both mobile and desktop? Does this happen on a specific network? Please reach out to us at review@ringcentral.com so we can assist.
ok
Business response:
Hi Michel, is there anything specific we can do to help improve your experience? Please reach out to us at review@ringcentral.com, we would be happy to assist!
Looking for a free phone and this popped up first. Definitely not free, and makes no sense because I looks just like zoom we don't need two zooms, be different. Lol
Business response:
Hi Erin, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
I couldn't know what name I should do and it hard and I am only 8:(
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