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trash. app never rings like it should. even after update still having problems to make my device ring.
Business response:
Hi Derek, we would like to further investigate this issue. Please send your account information + any additional details to review@ringcentral.com so we can assist.
Unreliable, poor connection, does not integrate with android car play. Useless for 2021.
Business response:
Hi, to vote for car play as a product feature, please visit our Ideas Portal: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2362. Additionally, please send us your account information + more details as to when you are experiencing poor connection so we can look into this, our email is review@ringcentral.com. Thank you!
Everything
Business response:
Hi Greg, is there anything we can do to improve your experience? Please reach out to us at review@ringcentral.com, we'd be happy to help.
cannot login
Business response:
Hi Daisy, check out this article for troubleshooting tips for not being able to log in: https://support.ringcentral.com/article/4751.html. If this doesn't help, please send us screenshots of whatever error you are receiving to review@ringcentral.com and we'll take a look!
The app wont upload onto my phone Help
Business response:
Hi Dee, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
Calls keep dropping. Network error is killing me even though my internet is 50mb with 01 ms jitter and 02ms ping. Pathetic ring central. Resolve this at your earliest
Business response:
David, we're sorry to hear this. Please reach out to us directly - we'd like to take a look at your logs to see what the issue might be. Review@RingCentral.com
Ring Central has great features, but it isn't so great when it doesn't work. I tried to call a client and it never ran. On top of that, I am under a contract until April 2022. My mobile app is updated, this is beyond unprofessional. I don't recommend them to anyone.
Business response:
Hi Nancy, are you experiencing issues with outbound and inbound calls, or just outbound? We want to help troubleshoot, please email us at review@ringcentral.com. We'll be keeping an eye out, thanks!
Take your app here down why is the browser app something that replaces this dummy.
Business response:
Hi Brian, the RingCentral app is available via browser as well. Do you have any questions we can help you with? We're available via email at review@ringcentral.com.
Come on guys. APPCOMPAT. Make this work with Kindle. Or at the very least remove the "Time To Switch" notification from the old one that actually does.
Business response:
Hey, Thomas - we're in discussion with our Product Team about your review. Can you please email us directly with your device model and OS version as well as the issues you've encountered? Review@RingCentral.com We hope to hear from you soon.
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