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Glip by RingCentral
About this business
Added it twice to my new Nord 200 cell phone. If I make or receive a call on the ring app, screen goes black and I can't pull it up again until the person I'm talking to hangs up.
Business response:
Hi Amber, we'd like to better understand this issue. Does the app function normally until you start a call? Are you using wifi or LTE? Please send more details to review@ringcentral.com so we can investigate. Thank you!
Very unfriendly compared to the RC phone app.
Business response:
Hi John, we'd like to improve your experience. Please reach out to us at review@ringcentral.com so we can address any specific issues you are facing.
Constant network instability when on a call it goes dead for about 5 to 10 seconds numerous times. Doesn't matter if I'm 2ft from the router or on 4G LTE. It's brutal, avoid RC if you can. My network and Verizon's network are more than sufficient to handle voip. Update: got a new 5g phone and guess what? Same issues. But I'm sure it's my device or network and not RC being garbage.
Business response:
Jason, we'd like to help solve this issue. Please reach out to us directly at review@ringcentral.com. We hope to hear from you soon!
I have been a client of RingCentral since 2012, but has taken over 3 years trying to cancel their contract. I would not recommend any small business to use RingCentral due to their fraudulent cancelation polices.
Business response:
We're sorry to hear this has been your experience Brent. Please email us at review@ringcentral and we can escalate a case to our cancellation team on your behalf.
Unable to install, it gets downloaded but not getting installed
Business response:
Hi, we'd like to help resolve this. Please send us screenshots + any details regarding what you are experiencing, our email is review@ringcentral.com. Thank you!
Too many robo calls and no easy way to block them
Business response:
Hi Teri, thanks for this feedback. We are working to decrease robocalls for our customers, you can read more here: https://support.ringcentral.com/article/Robocalls-Mitigation.html. If we can assist with anything else, please don't hesitate to reach out to reviews@ringcentral.com
Had issues with contacts not working for months
Business response:
Hi, we'd like to help you with this. Please send us an email at review@ringcentral.com so we can assist.
If therecwas anything less than 1 star that would have been my rating
Business response:
Laura, we'd like to help improve your experience. Is there anything specific we can help with? Please reach out to us at review@ringcentral.com, we'd be happy to help!
Can't log in on the app. When I try using my company information it takes me to a white page and doesn't give me the option to put any information in. I don't have any issues on my computer.
Business response:
Hi, we'd like to resolve this issue. Please send us screenshots of what you're experiencing to review@ringcentral.com so we can troubleshoot. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.