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Glip by RingCentral
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Been trying on & off for MONTHS to get this app downloaded onto my Amazon Fire android table. Only need it for one monthly meeting, used android phone dial-in to date. All my devices android - issue seems Google vs Android apps not compatible! Took 2hrs following steps to get Google/Google Play installed, (didnt work from Amazon either!) Was my last attempt, looks - YIPEE, as if downloaded. Not tried app yet - will review... If its works (on my Amazon Fire)
Business response:
Hi Kris, it sounds like you were able to get the app downloaded. Please let us know if you have any issues once you try the RingCentral app, we'd be happy to help. You can contact us at review@ringcentral.com.
They replaced our landlines at work with this. Catching phone calls is extremely important when you're in commission only sales! My phone only rings every once in awhile or if someone dials my direct extension! When it does ring it's the last to ring out of 6 salesmen.They're supposed to ring simultaneously, but one guys phone rings first every time and that's b.s. on the highest level!! Nobody can hear or understand me on it. I hate this app and all apps like it. We need our landlines back!
Business response:
Hi Dave, it sounds like your call queue might not be properly configured. You can learn more here: https://support.ringcentral.com/article/10514-call-queue-set-up-call-handling-how-calls-transferred-group-members.html. For help troubleshooting, have your admin reach out to us at review@ringcentral.com, we'd be happy to help!
Another day and ring central isn't working again
Business response:
Hi Shaun, we want to help. Please reach out to us at review@ringcentral.com with your account information, we'd be happy to assist.
Added it twice to my new Nord 200 cell phone. If I make or receive a call on the ring app, screen goes black and I can't pull it up again until the person I'm talking to hangs up.
Business response:
Hi Amber, we'd like to better understand this issue. Does the app function normally until you start a call? Are you using wifi or LTE? Please send more details to review@ringcentral.com so we can investigate. Thank you!
Very unfriendly compared to the RC phone app.
Business response:
Hi John, we'd like to improve your experience. Please reach out to us at review@ringcentral.com so we can address any specific issues you are facing.
Constant network instability when on a call it goes dead for about 5 to 10 seconds numerous times. Doesn't matter if I'm 2ft from the router or on 4G LTE. It's brutal, avoid RC if you can. My network and Verizon's network are more than sufficient to handle voip. Update: got a new 5g phone and guess what? Same issues. But I'm sure it's my device or network and not RC being garbage.
Business response:
Jason, we'd like to help solve this issue. Please reach out to us directly at review@ringcentral.com. We hope to hear from you soon!
I have been a client of RingCentral since 2012, but has taken over 3 years trying to cancel their contract. I would not recommend any small business to use RingCentral due to their fraudulent cancelation polices.
Business response:
We're sorry to hear this has been your experience Brent. Please email us at review@ringcentral and we can escalate a case to our cancellation team on your behalf.
Unable to install, it gets downloaded but not getting installed
Business response:
Hi, we'd like to help resolve this. Please send us screenshots + any details regarding what you are experiencing, our email is review@ringcentral.com. Thank you!
Too many robo calls and no easy way to block them
Business response:
Hi Teri, thanks for this feedback. We are working to decrease robocalls for our customers, you can read more here: https://support.ringcentral.com/article/Robocalls-Mitigation.html. If we can assist with anything else, please don't hesitate to reach out to reviews@ringcentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.