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Glip by RingCentral
About this business
Even when I have the app notifications turned off my phone will still vibrate for incoming calls. But there is no actual call that comes through, it will just vibrate continuously. And its very frustrating for this to happen when I'm not in the office and would like peace and quiet at home. So I had to unistall the app so I can actually get some peace and quiet. Maybe fix this so people are still able to work off their phone but not get annoyed after business hours?!?!
Business response:
Hi Britney, have you enabled Do Not Disturb? Learn more here: https://support.ringcentral.com/article/RingCentral-App-Calls-and-Video-Calls-Automatically-Silenced-When-Phone-is-Set-to-DND.html. If you are still experiencing issues, please reach out to us at review@rincentral.com, we'd be happy to help!
The application needs to mirror what is on your desktop extension. It doesn't sync with the application and you are not able to change it to inactive so you don't leave messages.
Business response:
Hi Ariel, we'd like to better understand what you're experiencing. Your app should sync your status, as well as any conversations. Please reach out to us at review@ringcentral.com with more details + your account info so we can help.
Can't make calls waste of time
Business response:
Hi Bryan, what specific issues are you facing when attempting to call? Are you on wifi or LTE? Are you the only person on your team experiencing this? Please send an email to review@ringcentral.com with your account info + more details - we'd be happy to help.
Does not provide free wifi calling. Unbelievable.
Business response:
Hi Andrew, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
Was told I had to start using this app for work (used to use Google Voice.) The audio quality is TERRIBLE and I am not sure why. I had no issues with GV at all. Super frustrating amd unless there is a dix I am unaware of, I would not recommend...sorry!
Business response:
Hi, please check out this article for common fixes to audio quality issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. If you are still having troubles, contact us at review@ringcentral.com. We'd be happy to help.
I have some issues with the proximity sensor, whenever I use this app, it puts my screen off for years on every 2nd call i make. My phone is brand new and is working perfectly fine with everything else I use be it a calling app Or anything else. Can you Please help?
Business response:
Hi, our developer team would like to look into this issue. They would like to fetch the app log to help troubleshoot, please email us at review@ringcentral.com so we can help facilitate this.
This app is a disaster, cannot call !
Business response:
Hi David, we'd like to help fix this but will need more details. Please send your account info + an explanation of what you're experiencing to review@ringcentral.com, we'd be happy to help!
It's a trap port #in they make it mission impossible to port out this is a trap!!! buyer beware warning caviot emptor they act like they own your ###s
Business response:
Hi Aaron, we'd like to improve your experience. Please reach out to us at review@ringcentral.com with any details + your account information so we can look into your porting issue.
Totally ridiculous. Company I work for had this and I never had one full conversation one time. Connectivity issues, breaking up, calls barely ring once and say missed call. Made working horrible!!!! Made us seem unreliable!!!!
Business response:
Andi, we'd like to help improve your experience. Please reach out to us at review@ringcentral.com so we can address each of your concerns, we'd be happy to assist.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.