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Does not provide free wifi calling. Unbelievable.
Business response:
Hi Andrew, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
Was told I had to start using this app for work (used to use Google Voice.) The audio quality is TERRIBLE and I am not sure why. I had no issues with GV at all. Super frustrating amd unless there is a dix I am unaware of, I would not recommend...sorry!
Business response:
Hi, please check out this article for common fixes to audio quality issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. If you are still having troubles, contact us at review@ringcentral.com. We'd be happy to help.
I have some issues with the proximity sensor, whenever I use this app, it puts my screen off for years on every 2nd call i make. My phone is brand new and is working perfectly fine with everything else I use be it a calling app Or anything else. Can you Please help?
Business response:
Hi, our developer team would like to look into this issue. They would like to fetch the app log to help troubleshoot, please email us at review@ringcentral.com so we can help facilitate this.
This app is a disaster, cannot call !
Business response:
Hi David, we'd like to help fix this but will need more details. Please send your account info + an explanation of what you're experiencing to review@ringcentral.com, we'd be happy to help!
It's a trap port #in they make it mission impossible to port out this is a trap!!! buyer beware warning caviot emptor they act like they own your ###s
Business response:
Hi Aaron, we'd like to improve your experience. Please reach out to us at review@ringcentral.com with any details + your account information so we can look into your porting issue.
Totally ridiculous. Company I work for had this and I never had one full conversation one time. Connectivity issues, breaking up, calls barely ring once and say missed call. Made working horrible!!!! Made us seem unreliable!!!!
Business response:
Andi, we'd like to help improve your experience. Please reach out to us at review@ringcentral.com so we can address each of your concerns, we'd be happy to assist.
hey, i'm experiencing a difficulty where when i press 'sign in', it loads for a moment, however, it doesn't take me anywhere but instead, shows a white blank screen. my wifi is working nicely as i'm able to compose this message. i'd like to know what measures i should take to fix this. i will instantly change my ratings if it's fixed. thank you!
Business response:
Hi, thanks for reaching out. Are you experiencing this issue only on the mobile app, or on the desktop version as well? Please send your account info + any additional details to review@ringcentral.com so we can investigate. Thank you!
Wish I didn't update app. After update can no longer save contacts on ring central unless I connect a "google directory account." This is new, as I did not need to do this on old version to save contacts on ring central. The button doesn't even work on the app to connect your directory account so there's actually no way to save contacts on ring central anymore! Now when clients call me, I have no clue who's calling because I cant save any contacts. Please fix this
Business response:
Peter, we'd like to help solve this issue for you. Please send a screenshot of the error + your account info to review@ringcentral.com, a member of our engineering team is looking into this.
Pure trash
Business response:
We'd like to improve your experience. Is there anything specific we can assist with? Send us an email at review@ringcentral.com - we'd be happy to help.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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