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Glip by RingCentral
About this business
This app used to work great, but within the last few days, my calls keep dropping. This is making it extremely hard to do my job seeing as how I can barely get past giving my name.
Business response:
Hello, we want to know more. Were you on WiFi or LTE/4G when this happened? Moving around, or at a single location? Please email us at review@ringcentral.com with your account information and details on when you're experiencing call drops. Thank you!
No one can call u , no one can assist you people online 4 people couldn't help me, no person just stopped messaging back. This is for a business. If I'm having phone problems, customers are calling i lose business. I don't make money. Clearly I'm one customer, so it doesn't matter much. Screen shoot and post to other people
Business response:
Hi Mark, we're sorry to hear this. Please send your account information + more details to review@ringcentral.com, we would be happy to assist.
My device cant be recognize its not accepting the security access code...why change when it was working before, bring back the phone up
Business response:
Hi, what error message is it giving you when trying to enter the code? Here is an article that may help: https://support.ringcentral.com/article/Unable-to-login-Sorry-we-can-t-recognize-this-device.html. If this doesn't solve your issue, please reach out to us at review@ringcentral.com
It gets the job done but with the amount of connectivity issues I have with full bars of 5g service makes actually working a nightmare at times. Edit - I have tried regular cell service and wifi, both separate and together and me and my coworkers have had this issue. I believe we sent a bug report last night from both the phone and computer apps
Business response:
Thank you for the update. Could you please send your account information to review@ringcentral.com so we can check the status of your report + get this figured out? Thanks again!
No costumer service
Business response:
Hi, are you experiencing any specific issues? We would be happy to help. Here's a link to our Support Resources: https://support.ringcentral.com/contact-support.html. Please send an email with your account information + more details to support@ringcentral.com if you do not find what you're looking for.
My bluetooth neck band does not work with this app, permission for mic is allowed. Works fine with chrome 3xtension on PC
Business response:
Hi Magnesh, there's an open beta that was recently released for bluetooth settings for Samsung S9 devices on OS9. The product team is adding more devices and operating systems to this beta throughout the rest of the year. We appreciate your patience as the product team works to optimize bluetooth on the app!
Very Very slow performance
Business response:
Saleh, we want to help fix this. Are you noticing any trends as to when you are experiencing performance issues? Are you always at the same location or network? Please send more details + your account information to review@ringcentral.com.
I cant get the update to download cant u help mefix it please....
Business response:
Hi Melissa, please follow these steps provided by the Google Play Store for help with download issues: https://support.google.com/googleplay/answer/7513003?hl=en#zippy=%2Cuninstall-reinstall-play-store-updates. If you are still having issues, please reach out to us at review@ringcentral.com, we'd be happy to help!
The worst expierance ever. I and my team have been trying to reach this company for weeks to solve some issues. No one replied to emails, tickets or FB messages. I will not be renewing the contract and will down vote them anytime I can until they reach out to me to help me fix my service that I pay for!!!
Business response:
Hey Trey, we want to help resolve any issues you are having. We responded to your Facebook message, you can also reach out to us directly via email at review@ringcentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.