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Hey Guys This is not working in my Phone like Calls are coming or going but I can't hear them . I don't know what's going on I have this in my system as well But I can't talk more then 1 mints I need Help if someone can ... Thanks
Business response:
Thanks for reaching out Shafaan. Please go to your settings and ensure that the correct microphone and speaker are selected. If this does not resolve your issue, reach out to us at review@ringcentral.com with your account info. We would be happy to assist!
Disappointed cuts out all the time and I need this app for group meetings
Business response:
Hi Amber, we'd like to help resolve this issue. Are you experiencing this issue while using wifi or LTE? Are you always in the same place, or does this happen in different locations? Please send more details + your account info to review@ringcentral.com so we can assist.
Cost money to make calls 👎👎👎👎👎👎👎 t
Business response:
Hi Leo, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
Sucks
Business response:
Hi Kevin, we'd like to improve your experience. Is there any specific issue we can assist with? Please feel free to contact us at review@ringcentral.com.
Won't download. Crashes to frequently. Even tried the desktop version same results.
Business response:
Hi Christopher, we'd like to help. What device(or devices) are you using? What message does your device give you when you attempt to download? Please send us more details + screenshots of what you're experiencing, our email is review@ringcentral.com.
This is by far the lamest app I've ever used. App keep telling me that I'm on the free and I should upgrade, where to upgrade? I've search the app thoroughly and no upgrade option. Stupid app
Business response:
Hi, here is information on our various plans: https://www.ringcentral.com/office/plansandpricing.html. If you are interested in upgrading or would like to share any additional feedback, please reach out to us at review@ringcentral.com. We'd be happy to help!
I just want to check my voicemail and I can't find it with this new app it's terrible I downloaded the other app and then it forces me to use the new one and I cannot see the voicemails anywhere in this app
Business response:
Hi, thanks for reaching out. To check your voicemail on mobile or desktop, click on the phone icon and then select voicemail. From here, you can select which voicemail you'd like to listen to. If you need further assistance, please don't hesitate to reach out to review@ringcentral.com, we'd be happy to help.
It won't work on my Android
Business response:
Hi Nigel, we'd like to help. Are you experiencing issues opening the app? Making calls? Please send an email with more details + your account information to review@ringncentral.com, we'd be happy to assist!
Can't even download it
Business response:
Hi Steve, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
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