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Everything was good but after latest update, mine and all our co workers phones stop ringing while incoming calls after 5 to 10 mnts. Other applications sound also get descrase dramatically. Infact i noted that main speaker of phone get stop by this app latest update. Cant hear YouTube or media player sound properly. We have to restart our mobile or force stop the app to get incoming calls ringing notification and other sounds get back normal. Then after 5 to 10 minutes same thing happen again.
Business response:
Hi Safeer, thanks for the feedback. Have you experienced these issues since updating to 21.3.11? In this update we rolled out a patch to address low ringtone levels. If you are still experiencing issues, please reach out to us at review@ringcentral.com so we can figure this out for you!
The app still isn't ringing and IF it does it is soooooo quiet. No it's not my settings, it's only the app.
Business response:
Rikki, could you please confirm that your app version is 3.21.11? We appreciate your patience! Reach out to us at review@ringcentral.com if you would prefer!
I am on call and I missed 4 calls this morning because of this issue.
Business response:
Hi Vivian, could you please tell us more about the issues you are facing? Contact us at review@ringcentral.com, we'd be happy to assist!
The most recent update has resulted in the app not working with my Bluetooth. The app ringtone is also very quiet now and I can't hear the phone ringing when someone calls. There's no way to increase volume. I've tried adjusting settings and reinstalling the app.
Most recent update has resulted in all our companies phones app having an extremely quiet ring tone, and all of our Bluetooth devices no longer ring when the app is ringing resulting in us missing calls. This needs to be fixed ASAP. I've already contacted support and they didn't know what to do and offered to submit a trouble ticket.
Can not able to install in android
Business response:
Sorry to hear about this, are you trying to install the app on desktop or mobile? We're happy to help you fix this issue, please reach out to review@ringcentral.com with more details!
Business response:
Konka, is there any specific issue we can assist you with? Please reach out to review@ringcentral.com, we would like to improve your experience.
Business response:
Konka, is there any specific issue we can assist you with? Please reach out to review@ringcentral.com, we would like to improve your experience.
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