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cannot login
Business response:
Hi Daisy, check out this article for troubleshooting tips for not being able to log in: https://support.ringcentral.com/article/4751.html. If this doesn't help, please send us screenshots of whatever error you are receiving to review@ringcentral.com and we'll take a look!
The app wont upload onto my phone Help
Business response:
Hi Dee, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
Calls keep dropping. Network error is killing me even though my internet is 50mb with 01 ms jitter and 02ms ping. Pathetic ring central. Resolve this at your earliest
Business response:
David, we're sorry to hear this. Please reach out to us directly - we'd like to take a look at your logs to see what the issue might be. Review@RingCentral.com
Ring Central has great features, but it isn't so great when it doesn't work. I tried to call a client and it never ran. On top of that, I am under a contract until April 2022. My mobile app is updated, this is beyond unprofessional. I don't recommend them to anyone.
Business response:
Hi Nancy, are you experiencing issues with outbound and inbound calls, or just outbound? We want to help troubleshoot, please email us at review@ringcentral.com. We'll be keeping an eye out, thanks!
Take your app here down why is the browser app something that replaces this dummy.
Business response:
Hi Brian, the RingCentral app is available via browser as well. Do you have any questions we can help you with? We're available via email at review@ringcentral.com.
Come on guys. APPCOMPAT. Make this work with Kindle. Or at the very least remove the "Time To Switch" notification from the old one that actually does.
Business response:
Hey, Thomas - we're in discussion with our Product Team about your review. Can you please email us directly with your device model and OS version as well as the issues you've encountered? Review@RingCentral.com We hope to hear from you soon.
Now my app isn't connecting. RingCentral doesn't answer its phones. Looking forward to leaving when able to.
Business response:
Hi Terence, could you please give us more details as to the issue you're experiencing with the app? Please email us at review@ringcentral.com, we'd be happy to assist!
Not working properly, with the headphones no one can hear me, altough while using phone for talk, the same issue!
Business response:
Hi Karen, please make sure you have your microphone permissions enabled in settings: https://support.ringcentral.com/article/1054.html. If this doesn't help, please email us at review@ringcentral.com and we'll help further troubleshoot. Thank you!
Constantly need the screen to be on to receive calls, keeps going offline. Turned off all battery optimization settings but its annoying.
Business response:
Hi Benhworth, check out this article for instructions on how to resolve this issue: https://support.ringcentral.com/article/RingCentral-Phone-Android-Not-Ringing-While-Screen-Locked.html
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